HTC Sync Issues

sanjsrik · #1 (**permalink**) 06-09-2010, 05:21 PM

Searched first... Nothing mentioned about issues with the Evo.

I have installed the latest files from the HTC site with the drivers needed. Yet, the Evo doesn't find HTC Sync on my machine (Win XP SP3) and HTC Sync won't start on my PC saying"

"Unable to load configuration" in a pop-up dialog with an "Ok" button and that's it. Nothing is working on either side.

Yet, if I choose to mount the SD card as a drive, no worries on the PC side.

Help.

karong · #2 (**permalink**) 06-09-2010, 05:23 PM

Same thing with mine. I installed HTC Sync and the phone cant locate it on my PC. Running vista

sanjsrik · #3 (**permalink**) 06-09-2010, 05:25 PM

Thank you very much for saying that makes me feel like I'm not a complete idiot disconnecting and reconnecting the damn device and watching it spin looking and then big giant message saying "Next Steps".

edub186 · #4 (**permalink**) 06-09-2010, 05:43 PM

Which HTC sync are you using? Check this by opening up you HTC Sync program on the PC then click help then select about. If you are using anything less then 2.0.35 your phone will not sync correctly.

Here's where you can get it.
http://www.htc.com/us/support/evo-sprint/downloads/

SkunkApe · #5 (**permalink**) 06-09-2010, 06:46 PM

i have the latest version of htc sync. and still cannot get it to connect on my pc running win7. when i choose the htc sync option on the phone, it says its searching for sync on the pc, but then after a few minutes, error says unable to find htc sync on your pc

edub186 · #6 (**permalink**) 06-09-2010, 07:19 PM

Quote:

Originally Posted by SkunkApe

i have the latest version of htc sync. and still cannot get it to connect on my pc running win7. when i choose the htc sync option on the phone, it says its searching for sync on the pc, but then after a few minutes, error says unable to find htc sync on your pc

So you have the 2.0.35 and it's still not working? I dunno whats wrong then. Sorry I couldn't help.

sanjsrik · #7 (**permalink**) 06-09-2010, 09:04 PM

I also got the latest version specifically from the HTC site that is for the Evo. Yes, it's the 2.0.35 version. No help.

Maybe someone has an idea.

MikeOD · #8 (**permalink**) 06-09-2010, 09:54 PM

Mine worked ONE time...and only ONE time, now it won't connect again...driving me bonkers

510jungleboy · #9 (**permalink**) 06-09-2010, 10:04 PM

I too, have the same problem. It's just work when it feels like.

MikeOD · #10 (**permalink**) 06-09-2010, 10:37 PM

It's pissing me off because ADB can't connect to the phone without it...wish I could figure out how to fix it