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  #31 (permalink)  
Old 05-29-2010, 05:59 PM
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Re: Take $10 off your bill for 7 months. ( For the complainers )

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Originally Posted by apristel View Post
I am eligible for a full upgrade, least the 1yr one cuz i am a premier customer...possibly you need to almost be finished with your contract?
That's probably it...my contract is up in about 2 weeks.
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  #32 (permalink)  
Old 05-29-2010, 06:03 PM
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Re: Take $10 off your bill for 7 months. ( For the complainers )

Mine was up in november
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  #33 (permalink)  
Old 05-29-2010, 06:21 PM
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Re: Take $10 off your bill for 7 months. ( For the complainers )

so you ARE eligible for the full 2 year upgrade? I am and already pre ordered the phone at radio shack. wondering if I'm in the same boat as you.
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  #34 (permalink)  
Old 05-29-2010, 06:25 PM
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Re: Take $10 off your bill for 7 months. ( For the complainers )

OK it took me calling in to Account Services... asked about the $10/month discount, said sure i'll apply that now if you want to extend your contract, YES!

I then asked numerous times if this will affect my upgrade since i am getting the EVO on the 4th, she reassured me that it will not since I have been eligible for the Premier 1yr upgrade thing since Feb 19th of this year. I asked for this in writing and she said she will be emailing me my contract renewal info and will note that I am eligible for upgrade now.

Props to edub186. You just saved me $240 bucks.
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  #35 (permalink)  
Old 05-29-2010, 06:28 PM
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Re: Take $10 off your bill for 7 months. ( For the complainers )

Quote:
Originally Posted by apristel View Post
OK it took me calling in to Account Services... asked about the $10/month discount, said sure i'll apply that now if you want to extend your contract, YES!

I then asked numerous times if this will affect my upgrade since i am getting the EVO on the 4th, she reassured me that it will not since I have been eligible for the Premier 1yr upgrade thing since Feb 19th of this year. I asked for this in writing and she said she will be emailing me my contract renewal info and will note that I am eligible for upgrade now.

Props to edub186. You just saved me $240 bucks.
Amazes me how you get different answers depending on who you talk to! What number did you dial? *2?
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  #36 (permalink)  
Old 05-29-2010, 06:39 PM
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Re: Take $10 off your bill for 7 months. ( For the complainers )

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Originally Posted by Scientific View Post
Amazes me how you get different answers depending on who you talk to! What number did you dial? *2?
Dialed 1-888-211-4727
talked to someone and then was transfered to account services, then it took her about 20 seconds to do it.

This is awesome, so my contract is what 6 days longer than it would have been if i upgraded on the 4th, I save $240 smackers, and retain upgrade status.

Good stuff.

It is crazy how they all have different answers for the same question. Seems the account services is the only department with the authority to just apply credits without a problem.

If anyone else does it, i'd say just call in. I did the chat thing 3 times and got shot down everytime. The last time is when the dude told me to call that 1-888 number and ask for account services and they could hook it up. He didn't have the authority.

Last edited by apristel; 05-29-2010 at 06:43 PM.
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  #37 (permalink)  
Old 05-29-2010, 06:46 PM
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Re: Take $10 off your bill for 7 months. ( For the complainers )

Quote:
Originally Posted by apristel View Post
OK it took me calling in to Account Services... asked about the $10/month discount, said sure i'll apply that now if you want to extend your contract, YES!

I then asked numerous times if this will affect my upgrade since i am getting the EVO on the 4th, she reassured me that it will not since I have been eligible for the Premier 1yr upgrade thing since Feb 19th of this year. I asked for this in writing and she said she will be emailing me my contract renewal info and will note that I am eligible for upgrade now.

Props to edub186. You just saved me $240 bucks.
Whoa! I guess god has something better in plan for you. Noooo, don't take a $70 credit, here save $240!

I would have tryed to get the $10/24 month credit, but I already have an discount from the company I work for.
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  #38 (permalink)  
Old 05-29-2010, 06:48 PM
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Re: Take $10 off your bill for 7 months. ( For the complainers )

Quote:
Originally Posted by edub186 View Post
Whoa! I guess god has something better in plan for you. Noooo, don't take a $70 credit, here save $240!

I would have tryed to get the $10/24 month credit, but I already have an discount from the company I work for.
i got that credit and i have 25% off from my employer. bombdiggity.
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  #39 (permalink)  
Old 05-29-2010, 06:50 PM
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Re: Take $10 off your bill for 7 months. ( For the complainers )

i called and got $10 off each month for 24 months. I have been eligable for an upgrade since Nov 2009
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  #40 (permalink)  
Old 05-29-2010, 06:52 PM
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Re: Take $10 off your bill for 7 months. ( For the complainers )

I just went sprint.com to make sure i am still eligible for the upgrade... little paranoid...

Quote:
Your agreement with us will be completed on 2012-05-28.

We love you, and to say thanks for spending time with us:

Save $150 on a new phone now!
We love you, and to say thanks for spending time with us, you qualified on 02/01/10 to save $150.
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