HTC EVO on Sprint Employee Account ?

[TheBundo]

Originally Posted by ace741

Sprint Employee customer service also confirmed this. They said if you are on an employee plan you can't get the phone till July.

Sounds good to me, since I'm on SERO. That's enough time for some real-world testing and problems to be shaken out.

[boeman]

Originally Posted by TheBundo

Sounds good to me, since I'm on SERO. That's enough time for some real-world testing and problems to be shaken out.

SERO will never be allowed to activate the phone... you'll have to move to an Everything plus plan to get an android phone.

[kgbcapthowdy]

Originally Posted by boeman

SERO will never be allowed to activate the phone... you'll have to move to an Everything plus plan to get an android phone.

Really? Im on an employee line with a Moment(android)

[Quiksmage]

if you know an employee personally you may be able to get it done. i sont know but its very doubtful. id givemy right arm to just pay the 10 dollar premium on top of my SERO

[chappy]

Originally Posted by kgbcapthowdy

Really? Im on an employee line with a Moment(android)

SERO isn't an employee line. Employee lines have no contract and any phone can be activated on them.

If you have a moment you are either

1) Employee
2) Advantage Club (Not SERO)
3) EPRP with discounts to make it the same price as SERO.
4) A liar.

[thasolution]

I talked to my sprint rep and they said that even if I bought the phone out right I couldn't get it activated on my employee plan because they have to use special codes for our accounts. So i'm keeping my eye open online to see if anyone gets it activated. Cause I have to pay full price cause i'm not eligible for an upgrade until next year.

Originally Posted by brownhornet

Lies... I have an advantage account and talked to two reps and got the same response.

To:


M,

Thank you for contacting the employee phone programs group. Yes, if you
would like purchase the EVO at the employee discounted pricing you will
need to wait until the device is available for employees. However, if
you are willing to pay full retail price you may purchase this device at
any retail location. The store will not be able to activate the device
you, but we can do that here if you would like. I apologize for any
confusion this question may have caused. If you have any other questions
or concerns please let us know.

Sincerely,
Steven T.
Sprint

---------------------------------

Trust, I checked pretty much every avenue before I pre-ordered mine. If you talked to a regular rep they have no clue.. I actually spoke with two reps in the advantage club and this is what they told me first hand. No, you wont be able to use an upgrade but you CAN buy it outright. They wont be able to activate it in the store but calling the advantage club they can do it for you.

[brownhornet]

Originally Posted by thasolution

I talked to my sprint rep and they said that even if I bought the phone out right I couldn't get it activated on my employee plan because they have to use special codes for our accounts. So i'm keeping my eye open online to see if anyone gets it activated. Cause I have to pay full price cause i'm not eligible for an upgrade until next year.

well the email speaks for itself... and 2 advantage club reps told me the exact opposite so im trying my luck.

[chappy]

If you're on a third party vendor account, yeah, it might not work on June 4th. It probably would though.

[ace741]

Sprint's customer service is showing its true colors as usual. Never knowing what da f**k is going on, giving people different answers. I mean damn, what kind of training are they doing with these people? I wish I had the peace of mind calling a sprint rep, and knowing what they tell me to be the truth.

[bedoig]

Originally Posted by ace741

Sprint's customer service is showing its true colors as usual. Never knowing what da f**k is going on, giving people different answers. I mean damn, what kind of training are they doing with these people? I wish I had the peace of mind calling a sprint rep, and knowing what they tell me to be the truth.

No kidding. I emailed back and forth with the EPRP group trying to determine my upgrade eligibility.

- One said I was already eligible for the full upgrade, and could proceed any time I want.

- The next said I'm only eligible for $75, and would have to wait until August for the full upgrade.

- The last told me that I'm not currently eligible for the full upgrade, but will be on June 1.

Then I gave up...

We'll see what they tell me in-store.