Quote:
Originally Posted by ace741
Sprint's customer service is showing its true colors as usual. Never knowing what da f**k is going on, giving people different answers. I mean damn, what kind of training are they doing with these people? I wish I had the peace of mind calling a sprint rep, and knowing what they tell me to be the truth.
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No kidding. I emailed back and forth with the EPRP group trying to determine my upgrade eligibility.
- One said I was already eligible for the full upgrade, and could proceed any time I want.
- The next said I'm only eligible for $75, and would have to wait until August for the full upgrade.
- The last told me that I'm not currently eligible for the full upgrade, but will be on June 1.
Then I gave up...
We'll see what they tell me in-store.