Puerto Rico Sprint User's Be Aware

[etienne97]

I'm sure there is sort of email for the regional manager. Maybe we can flood him with emails

[osva]

Anyone know any email? phone?
I have talked to technical support like 3 times.. they said they are working something in the back end.. they will call me again in 2 hours.

I really want evdo revA if our phone support it.

[etienne97]

i sent a pretty extensive email to tech support earlier exp[laining the issue. This was after being cut off (hung up more likely) from a rep on the phone. And talking to a chat person that was useless.

[osva]

Yeah I've been there for like hours without resolving anything.
Does any of you have revA data cards?
And because of this issue my touch pro is getting really hot.

[bambamsprint]

people in PR we don't have RevA, comming soon we will have it but now don't.
i work on Plaza Escorial Sprint Store, thats the problems whit the diamond and the pro in PR you have to disable the RevA or you will have problems

[osva]

We do have evdo revA. I've seen it with data cards. When in revA area the icon for the connection change color. And if you visit evdomaps it will show that we do have revA. I can provide you also sprint links with coverage.

I had a mogul and I flashed it to Alltel rom because it has a revA icon when in revA area. And yes. I had rA icon.
At least data cards have revA.

[etienne97]

I sent an email to engadget so that they investigate the issue since sprint stores here are claiming a supposed recall of the phone

i also have rev a in my mogul so that cant be the issue, and i live next to escorial

[osva]

Well the thing is the Mogul have revA, but the speed I was getting wasn't revA. So I assume there is something wrong with the configuration of the towers here in Puerto Rico.

[RaydogPR]

yes its a problem with the Rev A configuration in PR's Network. This had been confirmed and just taking the Rev A feature off has got everyones TP and Diamond running. Something will be done for sure.