Returned my 2nd Diamond. - Page 3

Dorenda · #21 (**permalink**) 10-20-2008, 03:02 PM

Call the Better Business Bureau. When Sprint charged me extra for a mistake they made I filed a claim with the BBB and they gave me money back within 2 days. You can file a claim online.

**gator352** · #22 (**permalink**) 10-20-2008, 03:05 PM

I'm on day 25 with my diamond, all I can say is that I have no problems with mine. none. Whatsoever. except the usual bad battery life, low volume( fixed with audiopara), etc. Chit guys, goto buzzaboutwireless.com and read the complaints about the instinct. If yall think you have problems....It's nothing compared to them!!! I just read and laugh. I had my instinct 15 days and returned it. It's a waste of good plastic!!

**darren.wlsn1** · #23 (**permalink**) 10-20-2008, 03:41 PM

Quote:

Originally Posted by dutchman71

Still waiting for mine, 3 weeks and counting... Called and they sent another one a week ago. How does the return kit get sent USPS or UPS?

reg mail p.s i had a instinct for one day, thats all it took for me.(good phone for mom though)

**InvincibleLiving** · #24 (**permalink**) 10-20-2008, 04:08 PM

Quote:

Originally Posted by Dorenda

Call the Better Business Bureau. When Sprint charged me extra for a mistake they made I filed a claim with the BBB and they gave me money back within 2 days. You can file a claim online.

Thanks I will be doing this... welcome to the site btw!

**gator352** · #25 (**permalink**) 10-20-2008, 04:27 PM

I wouldn't even give the instinct to mom. As many times as mine crashed and locked up, I think by the second crash, it would be in tiny pieces scattered all over her house! BTW, I just tried pic mail for the first time...EVER! and WOOHOO!!! Went flawless. Sent a full 3.2 megapixel pic (I know it scales it down by default) to my wife on her Sanyo 8400! It only took 20 sec. from saying sending to sent! I'm in awe. Something actually worked the first time for me....now if only my doctor and aflac could get chit straight, i'd be a happy camper!!

chappy · #26 (**permalink**) 10-20-2008, 05:09 PM

Quote:

Originally Posted by reekolu

Well it's unacceptable for me, I,m gonna keep sending them back until I get what I paid for! This is my second one.

Why would you keep going through the hassle of swapping phones if they all do it? That makes no sense.

tntsniper · #27 (**permalink**) 10-20-2008, 05:48 PM

Quote:

Originally Posted by athlet1c

MY home key does dishes when i press it

thats nothing, mine makes a hooker show up when i press it.

mistabusta · #28 (**permalink**) 10-20-2008, 07:37 PM

I got mine a week ago and am already on my second one, which I have issue with now as well. The screen isn't properly seated and I have a white glowing edge down part of one side of my screen.

I have not had the chance to get my hands on the touch pro, but as of right now I am considering it and hoping the release date I was given holds...so I can swap out within my 30 day period.

Dreading · #29 (**permalink**) 10-21-2008, 08:59 AM

Quote:

Originally Posted by clockcycle

Had the Back and End button side start lifting up and not recognizing when I pressed them.

I'm on my second - the first returned for the battery issue. Second one is better on battery, but I did notice that the back button is no longer flush with the screen - it's higher on the side. I've been trying to figure out if it was something I did to damage it? But after reading this, I guess not. The buttons still work, although on both models I've had the home key act as a back button more often than not.

I don't want to keep doing this...the exchange is such a pain...especially because I don't have Outlook...anyone know of a good PC-based back-up program...I have PIM backup on the phone, but that won't do me any good if I exchange.

veronicamays · #30 (**permalink**) 10-21-2008, 09:01 AM

Well with PIM Backup why don't you just copy the file to your computer and resync that folder after you're done? Meaning prior to returning the device copy the backup then go to the sprint store, after you get your replacement come home and copy the file and run the program. Voila all your contacts, also you can ask them to copy your my documents file over some stores are nice enough to do it.