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  #91 (permalink)  
Old 09-16-2008, 08:03 AM
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Re: Anyone have tracking info for their Diamond Shipment?

I called my local authorized Sprint solutions center in CT yesterday to order it, and after placing my order said it should arrive today sometime. This is in the CT area but the warehouse its shipping from only had 4,500 or so in stock, when the normal numbers for a phone like the Instinct are arond 70,000. So apparently this phone will probably be in VERY short supply in the coming days.
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  #92 (permalink)  
Old 09-16-2008, 08:12 AM
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Re: Anyone have tracking info for their Diamond Shipment?

Quote:
Originally Posted by bionic1ball View Post
@ munsterrr hey pal there is an adapter it comes with that you can plug 3.5mm into the phone
watch towards the end of this video you will see
http://www.youtube.com/watch?v=wE6Hy21y7sQ

screw that. you see how big that monstrocity is? using that phone and that adapter will require me to have another bag to carry around just for that! I am trying to keep it simplistic here. i value my pocket space.
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  #93 (permalink)  
Old 09-16-2008, 08:31 AM
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Re: Anyone have tracking info for their Diamond Shipment?

How come when you call them to find out the status of an order they always sound like they have no clue what you are talking about. No matter when you call or who you speak to it seems like it is always that person's first time ever checking an order. You give them the account info, then the password, then the order number and they ask what is it that you ordered. Are you kidding me? And then they repeat again. So you want me to check on the status of your order. No, I would like 2 cheeseburgers, a large fry, and a diet coke.
I do not understand how you can run a business this poorly and have such untrained employees in these call centers. It just boggles my mind.
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  #94 (permalink)  
Old 09-16-2008, 08:38 AM
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Re: Anyone have tracking info for their Diamond Shipment?

Same here...ordered mine at 1pm on Sunday.
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  #95 (permalink)  
Old 09-16-2008, 09:07 AM
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Re: Anyone have tracking info for their Diamond Shipment?

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Originally Posted by mysticguy View Post
Well they will be available in stores today, supposilvely. I wonder if the stores will get thier shipments... Wonder if I should cancel and get it in store..
I wouldn't count on the stores getting it today. From what I've heard they won't have them in the stores until the end of the month.
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  #96 (permalink)  
Old 09-16-2008, 09:09 AM
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Re: Anyone have tracking info for their Diamond Shipment?

Quote:
Originally Posted by eman View Post
How come when you call them to find out the status of an order they always sound like they have no clue what you are talking about. No matter when you call or who you speak to it seems like it is always that person's first time ever checking an order. You give them the account info, then the password, then the order number and they ask what is it that you ordered. Are you kidding me? And then they repeat again. So you want me to check on the status of your order. No, I would like 2 cheeseburgers, a large fry, and a diet coke.
I do not understand how you can run a business this poorly and have such untrained employees in these call centers. It just boggles my mind.


HAHAHAHA your one of those people huh? "can i have thirteen chees burgers, 67 chicken nuggets, a garbage bag full of fries, ANNNNNNNDDDDDDDD a diet coke"
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  #97 (permalink)  
Old 09-16-2008, 09:10 AM
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Re: Anyone have tracking info for their Diamond Shipment?

Quote:
Originally Posted by eman View Post
How come when you call them to find out the status of an order they always sound like they have no clue what you are talking about. No matter when you call or who you speak to it seems like it is always that person's first time ever checking an order. You give them the account info, then the password, then the order number and they ask what is it that you ordered. Are you kidding me? And then they repeat again. So you want me to check on the status of your order. No, I would like 2 cheeseburgers, a large fry, and a diet coke.
I do not understand how you can run a business this poorly and have such untrained employees in these call centers. It just boggles my mind.
Seriously! I just called to see if they have tracking info and guess what, they sounded like they didnt see any order and asked what I ordered! Idiots!

And yea, still no *@&#ing tracking number!
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  #98 (permalink)  
Old 09-16-2008, 09:11 AM
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Re: Anyone have tracking info for their Diamond Shipment?

Called last night... My phone is already boxed and just waiting to be picked up by UPS at this moment. Hoping for a delivery tomorrow.

Ordered via websales Sunday 1:09AM EST.
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  #99 (permalink)  
Old 09-16-2008, 10:06 AM
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Re: Anyone have tracking info for their Diamond Shipment?

Quote:
Originally Posted by reprod View Post
Called last night... My phone is already boxed and just waiting to be picked up by UPS at this moment. Hoping for a delivery tomorrow.

Ordered via websales Sunday 1:09AM EST.
Yeh, I got that line yesterday in one of the three calls I made. And guess what, it is not coming today. I am convinced thay the call center has absolutley no contact with the warehouse and only knows if it is shipping if they see their records updated with a tracking number. Otherwise they are just speaking out of their A!!......
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  #100 (permalink)  
Old 09-16-2008, 10:06 AM
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Re: Anyone have tracking info for their Diamond Shipment?

Ordered mine via Telesales Sunday @ 6:30 am CST & Still nada. It'll come that's what I keep telling myself.LOL

Last edited by jwfos22; 09-16-2008 at 10:12 AM.
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