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Um, slow down and describe your issues so we can help find a solution to your problem. Are you stuck in bootloader mode? What is it that a hard reset is not fixing?
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if you're still stuck in the bootloader mode, just download your cellular provider's rom from the utstar.com site. hopefully, that'll get you out of the bootloader screen. i had to do this last week.
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The 1 and Only!
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WELL I DID A HARD RESET AND THE UNIT DOES NOT GOES BACK TO THE FACTORY ROOM, IT KEEPS THE SAME UPDATED ONE I HAD, ALSO WHEN I CLICK ON THE TOP OF THE PHONE SERVICE ICON IT TELLS ME A WIRELESS RADIO MUST BE ATTACHED TO USE THE PHONE, IT IS REALLY FRUSTRATED. THANKS GUYS
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