Unrecognized USB device during ActiveSync (helmi's WM6)

[sunny1974]

i can confirm the close button (black screen) first approach before attaching the usb cable works.. i think the trouble maybee with the usb drivers of the comp as this happens only in one of my 2 comps- the older one.. both running xp.. just do it close the screen and plug it in.. it will work flawlessly . before that i tried reloacating it to a diff port n all.. it worked just randomly.. but this way makes it work 10 out of 10 times.. a simple solution to a complex problem.. lol thanks whoever pointed this out..

[brightedge]

Originally Posted by sharkalvarez

I keep getting this message"Synchronization cannot be completed succesfully reconect your device and try again.If the problem presist see the micrsoft Activsync troubleshooter inMicrosoft ActiveSync help on your desktop computer"Can some one help please

Have you tried all of the suggestions posted in this thread?

[sharkalvarez]

I have tried everything but no help.Another thing my phone keeps going into activesync even though ths cable isnt hooked on. Please help

[guitardoc64]

Originally Posted by sharkalvarez

I have tried everything but no help.Another thing my phone keeps going into activesync even though ths cable isnt hooked on. Please help

Yes activesync does start itself and run in the background. Try connecting with the PPC's activesync and initiating from the sync(left softkey)tab. Or, try stopping activesync in running programs and then plugging in.

[sharkalvarez]

I keep getting this meassage"Synchronization cannot be completed succesfully reconect your device and try again.If the problem presist see the micrsoft Activsync troubleshooter inMicrosoft ActiveSync help on your desktop computer"What does it mean

[brightedge]

Originally Posted by sharkalvarez

I keep getting this meassage"Synchronization cannot be completed succesfully reconect your device and try again.If the problem presist see the micrsoft Activsync troubleshooter inMicrosoft ActiveSync help on your desktop computer"What does it mean

Just to verify, you've tried all of these?

1) Disabled Advanced Networking in Start > Settings > Connections > USB to PC
2) If that didn't work, try another USB port; try another USB cable
3) If that didn't work, uninstall Active Sync, remove partnership on phone's Active Sync, reinstall Active Sync 4.5, then connect device
4) If that didn't work, while your phone is plugged in, uninstall it from Device Manager, then reestablish the connection

[Giovanni73]

Have Your Phone Connected To your PC
1st. Disable activesync So that when you connect your phone it won't run.
2nd. Next open Device manager of your Pc.
"Start Menu/Control panel/Administrative tools/Icon of Computer Management/ Then you will see a new window, on the left pane of the window select Device manager/ On the right Expand Network Adapters/ go to View in the Menu Bar and Turn on " show all Hidden" /Now in the right Pane you should see more types of Network Adapters one line should be
"Windows Mobile Device #?? " Whichs shows up when your phone is connected./ now with your phone connected still Right click on Windows Mobile device Under network adapters and select uninstall./ Then hit the power button on your phone turning it off then on again. Hopefully then the PC will Recognize your Pocket PC. this Worked for me And a few others so Far. This Is what Brightedge said on Line 4 Of his last Post more Detailed.

[Raistlin5]

I have been following this post and so far i got my ppc 6700 to connect only once when i installed wm6 since then i have tried 6 other computers and still can't get my phone recognized.....

[GaMedic]

Originally Posted by Raistlin5

I have been following this post and so far i got my ppc 6700 to connect only once when i installed wm6 since then i have tried 6 other computers and still can't get my phone recognized.....

Were all 6 computers running Active Sync 4.5

[Raistlin5]

4 were running xpsp2n with activesync 4.5 1 was running xp 64 bit with activesync 4.5 and the last one was vista 64 bit with mobile centre 6.1