SERO plan for everyone!!

[Sramnath01]

Called ES and guess what
Line 1 SERO 1250
Line 2 SERO 1250
Line 3 SERO 1250

[Silent Assasin]

I assisted a coworker recently signing up with SERO. The CS Rep Would NOT accept the Sero e-mail over the phone. They stated that they can not offer the SERO plan-I guess they are getting heat from upper management to treat the SERO plan like the local Sprint store reps, "We heard about that but we are unable to offer that plan". I had to sign him up, via the Sero website, then call CS back with his confirmation number to verify all the info with a live person. Once they web site order was accomplished, the CS Rep was able to see the account and edit if needed.

[qbunnie]

Originally Posted by Siflan

This is a good plan for users wanting to have lower pricing. My plan is as follows:
500 anytime minutes - $35
Unlimited Vision [Text, net, etc.] - $30
Night minutes - Free [That start at 6]
Combine that with the 23% savings from work and I have a sweet deal.
I'm payin' $48.79/month for my service.

The SERO plan does exactly that for $35 per month total. And some people have even gotten corporate discounts on SERO plans too, although sometimes you have to work CS a bit.

[qbunnie]

Originally Posted by Sramnath01

everytime I call them they tell me that it cant be done and that I need to get new numbers and an account, but I have read many threads about people being able to switch with out having to change anything. I cant loose my numbers. I do have a goverment discount which I am will to loose, I also have 3 lines on this account, please help I am beyond fustrated and dont know what to do.

Is your government discount through Sprint, or is it something you get refunded through work for a specific number or something like that?
If it is through Sprint, since the discount will on your Sprint account, I 'believe' you can still add a new SERO line of service to your account. It's not a family plan, its just 1 regular plan and 1 SERO plan tied to the same person. Then call and ask them to switch the numbers on your 2 phones, so the SERO line has your old number. Finally call a third time and simply cancel your old account (hopefully its out of contract). Since you are the same customer, the discount stays. This requires a lot of CS massaging, but it can be done. Well, it used to, like a year ago. That's what my mom did once I told her about SERO. They may have changed their system since then.
If you are just getting refunded or something for a specific number (doesn't make much sense to me, but whatever), do what wldthng says. Buy the cheapest CDMA prepaid phone you can fine and port the number to that phone. Then open a SERO account and port it back. You can even return the prepaid phone within 7 days at wal-mart.

[valisX1J]

Just got off phone with Sprint sero CS rep. The rep checked with technical and apparently since Sero customers are supposed to be under the power vision plan which includes navigation (telenav) for free. The rep couldn't figure out how to set my account so that I wouldn't get the pay prompt when I start telenav so instead decided to just give me a $10 reoccuring credit to my account to offset the monthly payment for Telenav. Funny thing is, I could just not use Telenav and use Google Maps and pocket the $10 monthly savings

[Trag]

This special Sprint promotion has expired. Thank you for your interest in Sprint.
You may check out our current hot promotional deals online at www.sprint.com.

[Lsme420]

Originally Posted by Trag

This special Sprint promotion has expired. Thank you for your interest in Sprint.
You may check out our current hot promotional deals online at www.sprint.com.

Sprint is watching us..........Look its Sprint spam.
P.s Don't advertise your specials unless you want to kick down some cash for advertising.

[JC Disciple]

if its not of an annoyance to some of you. can you please PM an email that worked with the SERO plan? I heard the saving's email is either a hit or miss.
i have SERO but a friend is interested.

[Trag]

shut your *** up. that is the message it gives you when you use that email he gave up for the sero plan you idiot.

Originally Posted by Lsme420

Sprint is watching us..........Look its Sprint spam.
P.s Don't advertise your specials unless you want to kick down some cash for advertising.

[Lsme420]

Clown............................................