any one watching the press conference? 7/16/2010

[gTen]

Originally Posted by orangekid

good points, but I bet when VZW releases it in Dec/Jan they sell a crap-load.

Yes, if verizon releases, it will sell better then hot cakes..not to mention by then they will most likely fix the antenna issues on that version.

[austin420]

Originally Posted by gTen

Yes, if verizon releases, it will sell better then hot cakes..not to mention by then they will most likely fix the antenna issues on that version.

ya. i thinking there will be a new hardware version before too long. does any one know where to get a transcript of the q and a from the press conference? the last thing i saw in the above posted video was a girl asking what happens after sept 30th, and it cut off.

[testacon]

Steve Jobs also lies it seems...

Apple (AAPL) senior antenna expert Ruben Caballero warned CEO Steve Jobs early in the design phase of the iPhone 4 that the antenna design could lead to dropped calls, according to Bloomberg, citing “a person familiar with the matter.”

http://www.bloomberg.com/news/2010-0...enna-flaw.html

So much for "just finding out"...

Don't you love the BS that flows from their mouths...

[NIKKG]

Originally Posted by testacon

Steve Jobs also lies it seems...

Apple (AAPL) senior antenna expert Ruben Caballero warned CEO Steve Jobs early in the design phase of the iPhone 4 that the antenna design could lead to dropped calls, according to Bloomberg, citing “a person familiar with the matter.”

http://www.bloomberg.com/news/2010-0...enna-flaw.html

So much for "just finding out"...

Don't you love the BS that flows from their mouths...

What about the other phones, the BB, the Android and the WinMo? Someone should test them too to see if he was right because that wouldn't be fair to only gang up on the iphone when the other phones have the same problem.

http://www.apple.com/antenna/

[gTen]

Originally Posted by NIKKG

What about the other phones, the BB, the Android and the WinMo? Someone should test them too to see if he was right because that wouldn't be fair to only gang up on the iphone when the other phones have the same problem.

All phones are effected by it in a way..its just the iphone put the antenna in a bad spot simple as that...its the law of physics...neither steve jobs or anyone else can defy physics (hard to believe I know)

in the future devices though we would probably expect the device to have 2 alternating antennas..

[orangekid]

Originally Posted by austin420

ya. i thinking there will be a new hardware version before too long. does any one know where to get a transcript of the q and a from the press conference? the last thing i saw in the above posted video was a girl asking what happens after sept 30th, and it cut off.

Originally Posted by testacon

Steve Jobs also lies it seems...

Apple (AAPL) senior antenna expert Ruben Caballero warned CEO Steve Jobs early in the design phase of the iPhone 4 that the antenna design could lead to dropped calls, according to Bloomberg, citing “a person familiar with the matter.”

http://www.bloomberg.com/news/2010-0...enna-flaw.html

So much for "just finding out"...

Don't you love the BS that flows from their mouths...

Here's the Q & A, note he didn't "lie" according to him. You have to get more than one side of a story instead of just running with a rumor. (I bolded the applicable part)

Q: How's your health, Steve?
A: Fine! I was on vacation in Hawaii, but this was worth coming back for.

Q: Any changes to future antenna design?
A: Steve: We're still working on this. We're happy with the design. Maybe our wizards will come up with something better, but we don't think there's a problem here.

Q: I can't get my BlackBerry Bold's signal to drop like the iPhone 4's.
A: Steve: You may not see it in certain areas.

Q: Why does this happen with just a single finger? It doesn't require a full grip.
A: Bob: Your body is a pretty effective signal absorber. So when you touch it, you attenuate the signal. But when you grip it, you can attenuate it even more.

Q: Were you warned about this issue?
A: Steve: I assume you're talking about the Bloomberg article. It's a crock. I've challenged them to prove it. I've talked to Ruben (the antenna engineer who supposedly warned Jobs during the design process) and he agrees it's bullshit.

Q: Will you apologize for investors?
A: Steve: We are apologizing to our customers. We want investors for the long haul. To those investors who bought the stock and are down $5, I have no apology.

Q: Do Apple customers have to choose between form and function?
A: Steve: No. We try to have our cake and eat it too.

Q: Refunds for AT&T contracts too?
A: Steve: I believe so.

Q: Is there anything you could have said during the iPhone 4 launch keynote to lower expectations?
A: Steve: I've thought about that a lot. We didn't fully understand if there were problems. We might have set the expectations that all smartphones have weak spots. One of the things we've learned by being a leader in the smartphone world is that we have to educate. So we needed data, and we've got that now. You could make a really big smartphone that doesn't have this problem, so big you can't get your hand around it, but no one's going to buy that. We're not perfect, and we're working our asses off.

Q: Why the September 30th deadline for free cases?
A: Steve: It's so we can re-evaluate. We don't know what solutions may come up by then. Maybe Eminem will come out with a band-aid that goes over the corner and everyone will want that.

Q: If you bought a third-party case, can you get a refund?
A: Steve: We're not going to refund third-party cases. It's a very small number because we didn't share designs with case makers, but now we wish there were more out there! Case makers have a history of disclosing designs we share with them, so we don't share. If people know what's coming, they stop buying the old version.

Q: Do any of you use bumpers on your iPhone 4s?
A: All three executives hold up their phones...no bumpers or cases. Steve: I don't, and I get better reception. I don't see the "death grip" issue.


Q: What have you learned here?
A: Steve: One is how much we love our customers and how much we want to take care of them. We were stunned, upset, and embarrassed by the Consumer Reports stuff, but we didn't know enough to be able to address it. If we'd done this event a week and a half ago, we wouldn't have had half the data we have today. We're engineers, and we want to solve real, hard problems. I don't think we could have done this faster...we've had cots in the labs, cars here all night. We've been living here. But's human nature to tear down successful people. I see it happening to Google, a great company. Haven't we earned the credibility and trust that we'll take care of our customers? The reaction has been overblown, and we could use your help with this.

Q: Did you consider a recall?
A: Steve: When you love your customers, nothing is off the table. But we want to be data-driven. We sent engineers to people's homes to test equipment and take logs. And we didn't bash down any doors!

Q: How about return rates at Apple stores?
A: Tim: Very lower, lower than AT&T's numbers.

Q: The New York Times says there might be a software fix. Is that true?
A: Steve: We just talked about how the iPhone 4 only drops 1 call per hundred more than the 3GS. Go talk to the Times, because they're just making this stuff up. Scott Forstall comes on-stage: It's patently false. We can continue to tune the way the baseband interacts with the network, and we do that all the time, but the Times' statement is untrue.

Q: What kind of financial impact do you expect?
A: Tim: We'll wait for our Q3 financial results conference call next week to discuss that.

Q: I use my iPhone in heavily-congested San Francisco. Does the handset have any role in congestion management?
A: Steve: I'll let Scott answer that one, but I'll say this...when AT&T wants to add a tower in Texas, it takes three weeks. When they want to do it in San Francisco, it takes three years. No one wants it in their backyard. AT&T is investing, but it takes time.

Q: A couple of years ago you released an iPhone software update that improved reception. How does that relate?
A: Steve: We came to the realization about 8 years ago that we didn't want to get into a business unless we controlled the primary technology. And we did that with the iPod, and moved on to the iPhone, where he can frictionlessly distribute software updates because we control it. And now everybody's copying us. But to answer your question, the formula for calculating the bars has been off since the beginning, so I'm not sure I understand your question.

Q: Well, you supposedly fixed this problem two years ago, and now you say it's been a problem all along.
A: Steve: They're probably unrelated. I honestly don't remember the issue you're talking about.

Q: You've been communicating with customers a lot via email. How has that impacted how you're dealing with the issues?
A: Steve: I've always done that...my address it out there. But I get a lot of email and can't respond to all of them. People have started posting them on the web, which is a bit rude, but now they're even making them up. But I want to communicate with our customers.

Q: Regarding free case offer, will it extend outside U.S., and will it be extended past September 30th?
A: Steve: Yes, and we'll evaluate things as far as any possible extension.

That wraps up the Q&A. Steve thanks everyone for coming and asks "Has this helped?" Says he wishes it could have been done in the first 48 hours, but then you wouldn't have had as much to write about.

[Biggzz]

So do we go to Att store to get case or order from Apple website?

[Dr.8820]

Wirelessly posted (PPCGEEKS Fire Dept.: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Originally Posted by Biggzz

So do we go to Att store to get case or order from Apple website?

they have a website you go to that goes live next week.

[Biggzz]

Originally Posted by Dr.8820

Wirelessly posted (PPCGEEKS Fire Dept.: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)



they have a website you go to that goes live next week.

Thanks DR, I haven't caught up on everything yet.

[Dr.8820]

Wirelessly posted (PPCGEEKS Fire Dept.: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

when it does go live, hurry and jump on it lol. the fine print says while supplies lasts!