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  #1 (permalink)  
Old 04-15-2009, 11:15 PM
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Re: Touch Pro CDMA Hard-SPL brought to you by CDMA Raphael Elite Team

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Originally Posted by Mattheyu View Post
So I'm not sure if I got a refurb that was unlocked, or if the unlocking process only half-worked. I attempted to unlock my replacement from Asurion, but it stalls at the "Loading..." screen on the phone, and returns a connection error 260 on my computer. The tri color boot screen reports that my phone is "Security Unlocked".

I've tried soft resetting it, hard resetting it, locking it, unlocking it, flashing from the storage card, and nothing will get past the "Loading..." screen. Did a few searches here and xda, but I didn't see anyone with this problem on the touch pro.

I have the HTC Touch Pro, Raphael 800, Sprint branded with stock rom. Any help or a link in the right direction would be much appreciated. Thanks.
Sounds like you might be stuck in the nasty bootloader loop. You have to pull out your memcard and put a stock rom or cutom rom of your choice on it. The rom file name has to be changed from RUU_signed.nbh to RAPHIMG.nbh, and has to be on the root of the card. Then put it back in your phone and put it into bootloader mode and it should read the file and ask if you want to flash.

Last edited by razorloves; 04-16-2009 at 11:13 AM.
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Old 04-16-2009, 12:16 PM
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Re: Touch Pro CDMA Hard-SPL brought to you by CDMA Raphael Elite Team

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Originally Posted by razorloves View Post
Sounds like you might be stuck in the nasty bootloader loop. You have to pull out your memcard and put a stock rom or cutom rom of your choice on it. The rom file name has to be changed from RUU_signed.nbh to RAPHIMG.nbh, and has to be on the root of the card. Then put it back in your phone and put it into bootloader mode and it should read the file and ask if you want to flash.
I grabbed the shipped, updated Sprint rom from this thread. I ripped the .nbh out of the .exe and transferred it to my Fat32 formatted MicroSD card. I had tried this before, but only with the unlock via MicroSD nbh. Should have thought about trying a different rom. Thanks a lot for your time.
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Old 04-16-2009, 12:22 PM
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Re: Touch Pro CDMA Hard-SPL brought to you by CDMA Raphael Elite Team

Cool...
glad i could help you out.
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Old 04-16-2009, 01:48 PM
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Re: Touch Pro CDMA Hard-SPL brought to you by CDMA Raphael Elite Team

Wanted to add in what it ended up taking to end my pain and suffering.

After I managed to get the stock Sprint rom flashed, I attempted to unlock both via the RUU and SD card method. I started getting error code 262. Eventually I uninstalled ActiveSync, moved the USB cable to another port, disabled the advanced setting under Connections->USB to PC on my phone, and removed the MicroSD card I had installed. I ended up back in the loop with error 260 twice and had to reflash the stock rom to fix it both times.

Only after I had done all of that was I able to run the RUU again to unlock my phone. I was then able to install the 1.04.05 radio and MightRom 4.16.

This was by far the post complicated unlock and flash I've ever had to do. Guess I was spoiled with nueSPL on my Titan and the easy SD card flash on my other two Touch Pros. (First one I had the screen was loose from the keyboard section, second one had the oild spots and chipping chrome with charging issues.)

Hope this helps anyone who has similar issues. My phone is now working without issues. *Knocks on wood* Thanks again for the help!
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Old 06-10-2009, 01:42 PM
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Re: Touch Pro CDMA Hard-SPL brought to you by CDMA Raphael Elite Team

Quote:
Originally Posted by Mattheyu View Post
So I'm not sure if I got a refurb that was unlocked, or if the unlocking process only half-worked. I attempted to unlock my replacement from Asurion, but it stalls at the "Loading..." screen on the phone, and returns a connection error 260 on my computer. The tri color boot screen reports that my phone is "Security Unlocked".

I've tried soft resetting it, hard resetting it, locking it, unlocking it, flashing from the storage card, and nothing will get past the "Loading..." screen. Did a few searches here and xda, but I didn't see anyone with this problem on the touch pro.

I have the HTC Touch Pro, Raphael 800, Sprint branded with stock rom. Any help or a link in the right direction would be much appreciated. Thanks.
I had a similar situation and finally unlocked my Sprint HTC Touch Pro. I had my original TP for only 2 or 3 months when it fell into a stream while hiking. It came back without blutooth or wifi working so I decided to get a replacement. I tried following all the steps in post #1 to no avail. It finally hit me .... here are the steps that worked for me.

1. Save Raphael_CDMA_HSPL_037.exe into a folder on my desktop (it's easier to find that way).
2. Run Raphael_CDMA_HSPL_037.exe (from the folder on the desktop).
3. My TP was in that endless "Loading ..." gray screen. This is not good.
4. Soft reset my TP (stylus in the little hole on the bottom of the TP).
5. Copy SSPL-Manual.exe to the "My Documents" folder on my TP (in main memory -- not the SD card).
6. Go to the folder on my desktop that contains Raphael_CDMA_HSPL_037.exe and locate the RUU_Signed.nbh file.
7. Copy RUU_Signed.nbh and rename it to RAPHIMG.nbh.
8. Copy the new RAPHIMG.nbh to the root folder on my SD card (my directory is "\Storage Card").
9. Disconnect the USB cable to my TP. I'm not sure if this is necessary, but I did it.
10. On my TP, I went opened file explorer and navigated to the "My Documents" folder (from step 5).
11. Run SSPL-Manual.exe and follow the steps. I believe I had to hit the power button to complete it.

After all that I went into bootloader mode (volume down + power + stylus on the soft reset hole) to verify that it had that cym... at the end of 37.

After about 5 hours of searching, trying, cursing, etc. .... I was glad to finally unlock it. I hope this helps someone else. These forums are a life saver for me!
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Old 04-16-2009, 01:31 AM
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Re: Touch Pro CDMA Hard-SPL brought to you by CDMA Raphael Elite Team

i have a problem. i just reflashed my phone to sprint 0.37 rom but when i try to relock it it doesnt work. ive tried relocking it twice and everytime i go back in bootloader to check it reads security unlocked. i have sprint touch pro windows vista and active sync
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Old 04-16-2009, 01:51 AM
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Re: Touch Pro CDMA Hard-SPL brought to you by CDMA Raphael Elite Team

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Originally Posted by dmauin717 View Post
i have a problem. i just reflashed my phone to sprint 0.37 rom but when i try to relock it it doesnt work. ive tried relocking it twice and everytime i go back in bootloader to check it reads security unlocked. i have sprint touch pro windows vista and active sync
it saying Security Unlocked means nothing. They always say that. What does it say on the second line. It will have details about the spl version.
May I ask why you're relocking it. Have you already flashed a stock rom?
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Old 06-12-2009, 08:46 AM
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Re: Touch Pro CDMA Hard-SPL brought to you by CDMA Raphael Elite Team

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Originally Posted by razorloves View Post
it saying Security Unlocked means nothing. They always say that. What does it say on the second line. It will have details about the spl version.
May I ask why you're relocking it. Have you already flashed a stock rom?
Ok, I'd been having problems with my TP randomly hard resetting. Read somewhere that it could have been an issue with my SPL and to relock then unlock. OK, well without reloading the stock rom.... I relocked... Now I can neither unlock again nor load any rom (as it is locked)... am I bricked or is there a way out of this? Help Pls... thanks!
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Old 06-12-2009, 09:38 AM
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Re: Touch Pro CDMA Hard-SPL brought to you by CDMA Raphael Elite Team

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Originally Posted by rickpub View Post
Ok, I'd been having problems with my TP randomly hard resetting. Read somewhere that it could have been an issue with my SPL and to relock then unlock. OK, well without reloading the stock rom.... I relocked... Now I can neither unlock again nor load any rom (as it is locked)... am I bricked or is there a way out of this? Help Pls... thanks!
Additional info.... I am able to get into the boot loader screen (the locked one). When booting my phone I get to the Touch Pro Screen then phone appears to shut off. When trying to unlock (or load another rom, which it couldn't anyway since it is locked) I get to where it appears to load.. then 0% followed by com error.

If bricked, since this is only a 3 week old phone can I take to to a sprint store for return (it does have locked loader on it, only won't boot) or would I be better off using my insurance on it? Hoping this is recoverable but won't be surprised if it isnt...
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Old 06-12-2009, 05:51 PM
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Re: Touch Pro CDMA Hard-SPL brought to you by CDMA Raphael Elite Team

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Originally Posted by rickpub View Post
Ok, I'd been having problems with my TP randomly hard resetting. Read somewhere that it could have been an issue with my SPL and to relock then unlock. OK, well without reloading the stock rom.... I relocked... Now I can neither unlock again nor load any rom (as it is locked)... am I bricked or is there a way out of this? Help Pls... thanks!
You just need to flash the shipped stock rom and you'll be fine. I'm guessing, from your previous posts, that you are with sprint. So, just get the shipped rom here http://forum.ppcgeeks.com/showthread.php?t=42741
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