Open Enrollment: Total Equipment Protection (TEP)

[bishainc]

Originally Posted by Zombie Scott

$168 over a two year contract and 100 deductible = $268 if I even use the insurance once and for what?...a possible refurbished phone. No thanks! I can get a brand new one for that price from eBay.

Your math is only as good as your logic...what if you drop the phone in the water after 1 month of use? Then you're looking at $107 vs. $250... but to each his own.

[bonneyt]

Originally Posted by quick99si

$7/mo and a $100 deductable. No thank you, I'll just buy a TP off craigslist or use the 22mo upgrade discount. I'm actually gonna call to remove it tomorrow

ESRP4lyfe

not a very smart idea i'm afraid... many sprint users that have purchased the touch pro have had to have it replaced once, twice, or in my case 3 times because of a faulty keyboard...

the verizon touch pro does not have this issue, but many TP's built before a certain date (that is unkown to me) were built wrong or just crappy... either way, the sprint insurance plan has saved me over 1000 in the last 6 months

[Sporkman]

Originally Posted by razorloves

There's no deductible on warranty claims. There's just the $100 deductible on insurance claims on damage that you cause

yea but they TRY/force you to use the deductible before the warrenty ive been fighting for 2 weeks with them

[agentjonnyb]

Originally Posted by Sporkman

yea and sprint can use it to try and SCREW you out of money with your phone breaks and is clearly a manufacturer defect . but yea its pretty good stuff

Actually no, my TP keyboard stopped working the other day, so I brought it in, they just gave me a new one for free. Only assurion forces you to cough up the $100 deductible.

[captblaze]

Originally Posted by bonneyt

not a very smart idea i'm afraid... many sprint users that have purchased the touch pro have had to have it replaced once, twice, or in my case 3 times because of a faulty keyboard...

the verizon touch pro does not have this issue, but many TP's built before a certain date (that is unkown to me) were built wrong or just crappy... either way, the sprint insurance plan has saved me over 1000 in the last 6 months

+1 for the faulty keyboard... just had mine replaced using my TEP with no extra charge.

when it comes to a free phone TEP is useless, but for a $600 + device... do the math

[CozBoogie]

Threads merged.

late,
Coz

[Sporkman]

Originally Posted by agentjonnyb

Actually no, my TP keyboard stopped working the other day, so I brought it in, they just gave me a new one for free. Only assurion forces you to cough up the $100 deductible.

good for you im fighting my keyboard works 40% of the time and i have screens blood under the glass

[kevm14]

Originally Posted by bonneyt

not a very smart idea i'm afraid... many sprint users that have purchased the touch pro have had to have it replaced once, twice, or in my case 3 times because of a faulty keyboard...

Wouldn't this be covered by HTC's 1 year warranty? The way I figure, I am perfectly accepting of things that break on my phone that ARE my fault. Dropping it, flooding it, etc, are things that I try not to do on ANY of my stuff. Why pay for an insurance plan against those kinds of damage? The real problem is coverage from year 1 to year 2 of the 2 year service agreement. Seems the insurance is the only real solution (or DIY repair, or hope they are cheap enough to buy a new/used one outright).

[tornadog]

I got in on TEP through open enrollement. My 15 month old Vogue fell in water when I was jetskiing and it doesnt turn on. When I contacted Asurion, they said its only a week after I got coverage so they wont replace. What should I do? I need to have a WM phone for my work purposes. So should I go ahead and buy one off ebay/craigslist for 150+?

[mindfrost82]

My brother-in-law took over my Sprint line and bought my Vogue from me. The line is still in my name and he just pays me. I didn't have TEP because I'm usually pretty careful with my phones, but he has a REALLY big problem when it comes to water and electronics lol.

So since I didn't have it on the account when I bought the phone they wouldn't add it for me. We added it in the beginning of the month when I noticed the open enrollment thing.

He dropped one phone in the pool, washed one, dropped one in the toilet (clean water lol), and one in sweet tea.

for tornadog: I'm not sure if you have a way a month before you can make a claim or what the waiting time is. Have you tried to file your claim online instead of calling them? Anyone know how long you have to wait before you can do a claim?