Open Enrollment: Total Equipment Protection (TEP) - Page 4

tornadog · #31 (**permalink**) 05-12-2009, 03:54 PM

I tried online and after taking all the details, it just said we need further verification and to call the 800 number for asurion.

tornadog · #32 (**permalink**) 05-14-2009, 05:05 PM

finally got a friendly rep. She asked me to send the claim affidavit by fax and next day called to say my claim was approved after $100 deductible. And I will be getting a HTC Diamond tomorrow. I bought a used Touch from Craigslist though, that I have already activated on this line. So I am probably gonna give this to one of my coworkers!!!!

mulhiny · #33 (**permalink**) 05-16-2009, 08:24 AM

Quote:

Originally Posted by tornadog

finally got a friendly rep. She asked me to send the claim affidavit by fax and next day called to say my claim was approved after $100 deductible. And I will be getting a HTC Diamond tomorrow. I bought a used Touch from Craigslist though, that I have already activated on this line. So I am probably gonna give this to one of my coworkers!!!!

Nice. You're gonna love the Diamond.

Rescu2000 · #34 (**permalink**) 05-16-2009, 08:57 PM

What is the waiting period to file a claim after you sign up? Why would you have to wait a week? I know it might be unusual, but you could lose it a day after signing up???

jdizzle · #35 (**permalink**) 05-19-2009, 03:02 PM

Quote:

Originally Posted by Rescu2000

What is the waiting period to file a claim after you sign up? Why would you have to wait a week? I know it might be unusual, but you could lose it a day after signing up???

bump.

Anyone have an idea on this question?

cso827 · #36 (**permalink**) 05-27-2009, 07:37 PM

I just signed up for the TEP.

I currently have a Palm Treo 700wx. If I claim my phone will I still get a 700wx or can i get a palm pro instead?

My phone is acting funny. some people will get multiple texts of the same one for a few days.

Thanks