Upgrade To Touch Pro Free!! - Page 84

class1c · #**831** (**permalink**) 02-01-2009, 10:42 PM

Quote:

Originally Posted by rangness

technically you didn't get your 2nd tp as they promised you. 3 phones, not bad

true, but if i call sprint and im like wtf is this.. and tell them they said id get a pro. theyll most likely(probably not) send me another pro. idk.. well see..

xdanimalx · #**832** (**permalink**) 02-01-2009, 10:43 PM

Quote:

Originally Posted by class1c

im wondering since sprint screwed up and lied to me if i can get a second pro. i called them after i had ordered a replacement and they couldnt find my order(i was freakin). so they made another and promised a touch pro as originally intended.. ok... so later that day i just so happen to get a package from sprint and its the lost ordered pro.... ha. then a few days later i recieve another (i had to sign for this one) and its another refurbed, crapped out mogul.. the screen has all these colored little bright spots and no back cover.. wtf.. not only did the bi*tch at sprint lie to me and send me the wrong one... but they sent me a sh*t phone.. and the pro isnt even in the system as being sent.. i think i may have 2 tps

I was freaking out myself once I called Sprint and they couldn't locate the order. A few hours later I got a shipping email saying I was getting my Touch Pro

mysi92 · #**833** (**permalink**) 02-01-2009, 11:06 PM

Quote:

Originally Posted by mysi92

Hmmm... I have a white spot as well, and this is my fourth mogul... Besides getting tired of holding this brick up to my head. Only thing, the Sprint store in my area has replaced mine twice within the past two weeks,... and they had them in stock... I'm hoping just to run them out. Praying for a TP!!!

OK so here's the deal...

I started with an LG Rumor... pos
Got on Craigslist and found my htc 6800 for 75 bucks...
Bought it...
Windows button and down button on D pad didnt work
Sprint Retail ordered me a new/refurb phone
An even bigger pos...bad screen etc...
Sprint changed out to another 6800 nothing really wrong but a white spot on the screen...

I called Sprint...
I told them " That the phone turns off on its own... blah blah blah"
They said that it'd be 50 bucks to get a refurb phone told em I didnt have 50 bucks they said the best they could do was put it on my acct and I could pay later... I said fine.....
But then they transfered me to Asurion who said that I had to pay up front....
I disconected the call...

I called Sprint back...
And Nicely explained the ongoing issues...
They credited my acct for the 50 bucks, and then credited it again for another 50 bucks for the inconvience...

And now I will have a Touch Pro sent to my house with all the goodies within the next few days free of charge!!!! Woot Woot...

Now if anyone can direct me to the Touch Pro cab file to allow me to tether the touch pro to my laptop since I'm on the Simply Everything Plan, and that's the only internet I have...

This is Awesome... Happy Birthday to me...

cardriver · #**834** (**permalink**) 02-01-2009, 11:26 PM

Quote:

Originally Posted by airibis

OH F***ING TITTY MONKEY BALLZ HOLY **** KAZOOO S*** PILE!!!!!!!

IM GETTING A TOUCH PRO!!!!!!!!!!!

my brother wouldnt mind upgrading his 6900 Touch, does anyone know if they are handing out upgrades for that?

i went to sprint with a "broken" 6900 they couldnt fix it they said they would have to order a new phone...i got a freaking brand new 6900 again...oh well at least its new....regional thing maybe. good luck

isangmahal · #**835** (**permalink**) 02-02-2009, 12:22 AM

My brother recently tried this out yesterday after I referred him to this thread.

He got a Touch Pro kit too. However, he was wondering if he has to send back the Mogul's battery for the return kit or the phone only. He wanted to use the battery to see if he can get another Touch Pro battery from his local Sprint store.

JoePuetoRico · #**836** (**permalink**) 02-02-2009, 12:43 AM

I tried this I got a touch and they wanted to send me the same I declined it tho wondering if its worth it to just get a new touch or hold out for a while any ideas anyone ?

#**837** (**permalink**) 02-02-2009, 02:06 AM

just hold for a while man i got a replacement mogul cause i needed a phone then when i got the mogul i just called in said i had a problem with my mogul and then the Representative said "im sorry about that sir im going to upgrade you to a Touch Pro" wa la lol

raulk · #**838** (**permalink**) 02-02-2009, 09:05 AM

[FONT='Calibri','sans-serif']This was the first screen[/FONT]

[FONT='Trebuchet MS','sans-serif']Defective Phone Model:[/FONT][FONT='Trebuchet MS','sans-serif'] UTSTAR PPC6800 QWERTY CAM

Replacement Phone Model: UTStarcom Touch Pro Handset Kit[/FONT]

[FONT='Trebuchet MS','sans-serif']Please review the replacement model listed above and select “Next”. If you are not satisfied with the replacement model, please select “Cancel Request” to be rerouted to our Phone Repair Center Locator. [/FONT]
[FONT='Trebuchet MS','sans-serif']NOTE: Replacement devices may be reconditioned, of like kind and quality based on inventory availability at the time of replacement and will not include replacement accessories, such as batteries or chargers.[/FONT]

[FONT='Calibri','sans-serif']Then I hit next I got this[/FONT]

[FONT='Trebuchet MS','sans-serif']Your Sprint account will be billed $119.00 plus applicable taxes for this Phone Replacement request.

Our records indicate your phone is enrolled in our Total Equipment Protection or Equipment Replacement Program, which covers physical and/or liquid damage. If you prefer to process an insurance claim, which requires a non-refundable deductible, please contact Asurion directly at 1-800-584-3666 or Click Here to submit your claim request for a replacement phone. [/FONT]
[FONT='Trebuchet MS','sans-serif']
If you’ve had your Sprint phone for at least a year, you may qualify for a discount on a new phone. Click Here, to shop our great selection of phones to see the discount for which you may qualify. [/FONT]

[FONT='Calibri','sans-serif']I didn’t hit submit. Shouldn't I be getting this as a free exchange my mogul has the biggest white dot on the screen and BT doesn't work and it keeps locking up. SPRINT SUCKS.[/FONT]

darkl4805 · #**839** (**permalink**) 02-02-2009, 11:23 AM

From: sprintphonereplacement@sprint.com

Defective Phone Information:
Model Name: UTSTAR PPC6800 QWERTY CAM

Replacement Phone Information:
Model Name: UTStarcom Touch Pro Handset Kit

Just got that via email from sprint

Now hopefully it comes true!

I reported a non-responsive touch screen, sticking buttons, and a broken button. Anyone ever get billed if the phone isn't as defective as one led them to believe?

khabibul35 · #**840** (**permalink**) 02-02-2009, 12:57 PM

I had to physically call-in, because the online system wouldn't take my order... saying i had swapped out too often.

When I called in, they said I would get a BRAND NEW 6800(Mogul). How's that possible? It seems really strange to me that if they don't have Mogul's they're sending TPs, but I of all people get a rep who says, I'll not only get you a Mogul, but a New Mogul (which I thought would be even less likely to be on hand).