Upgrade To Touch Pro Free!!

[JCCOP20]

Ya tp is 3.40 cuz it's the whole kit...1.4 sounds like just a sigle unit..too bad

[DiamynzNPearlz]

Originally Posted by erockvr6

so is 3.4lbs the TP cuz my replacement ups tracking says 1.4lbs, i hope im not screwed w/ another refurbed mogul the 3rd one!!!

3.4lbs is the package everyone has been reporting as the TP. Call or e-mail Sprint to get a confirmation on exactly what that is.

[DiamynzNPearlz]

Originally Posted by honnt

Ok, this morning it was still telling me my replacement would be a REC Mogul, but now is showing the Touch Pro kit....but the next screen says:

Your Sprint account will be billed $119.00 plus applicable taxes for this Phone Replacement request.

Our records indicate your phone is enrolled in our Total Equipment Protection or Equipment Replacement Program, which covers physical and/or liquid damage. If you prefer to process an insurance claim, which requires a non-refundable deductible, please contact Asurion directly at 1-800-584-3666 or Click Here to submit your claim request for a replacement phone.

If you’ve had your Sprint phone for at least a year, you may qualify for a discount on a new phone. Click Here, to shop our great selection of phones to see the discount for which you may qualify.

What's up with that??? Anyone else see that?

I am curious to know what issues you reported with the phone.

[blockburner28]

rushing though the whole thing I order it when it was the mogul. What would happen if I order another now on the same esn?

[honnt]

Originally Posted by DiamynzNPearlz

I am curious to know what issues you reported with the phone.

I put the Case/Plastic thing, and in the Additional problems box I indicated that it's the USB/charging port inside tab thing that's broken, and also that it occasionally spontaneously reboots.... Does that make a difference?

[coolwhip1220]

Originally Posted by Krusty_47

Used this trick and now 3 people I know have swapped for the touch pro. Thank the lord for this easy replacement process.

I just want to say this isn't a trick, this is meant for the people who have real issues with their phone. Now that everyone who has a mogul and wants a "free" upgrade are doing it, people with real issues are getting stuck with another mogul.

If you don't have a true problem with the phone, don't use this. It hurts everyone else.

[erockvr6]

Originally Posted by DiamynzNPearlz

3.4lbs is the package everyone has been reporting as the TP. Call or e-mail Sprint to get a confirmation on exactly what that is.

i went through asurion and they told me on the phone y-day that it was the TP, i emailed them but am waiting to hear back. crosses fingers

[honnt]

Originally Posted by honnt

I put the Case/Plastic thing, and in the Additional problems box I indicated that it's the USB/charging port inside tab thing that's broken, and also that it occasionally spontaneously reboots.... Does that make a difference?

Just went back in, and instead of the above, just chose the Phone Powers Off and On, and now it says I can get the TP and "You have saved $55.00 plus applicable taxes under enrollment in the Equipment Service & Repair Program. "

Hmmmmm..

[orionsbuckle]

Originally Posted by coolwhip1220

I just want to say this isn't a trick, this is meant for the people who have real issues with their phone. Now that everyone who has a mogul and wants a "free" upgrade are doing it, people with real issues are getting stuck with another mogul.

If you don't have a true problem with the phone, don't use this. It hurts everyone else.

very very true... i can see how if everyone without real problems is doing this it can cause a big issue.

[DiamynzNPearlz]

Originally Posted by honnt

Just went back in, and instead of the above, just chose the Phone Powers Off and On, and now it says I can get the TP and "You have saved $55.00 plus applicable taxes under enrollment in the Equipment Service & Repair Program. "

Hmmmmm..

Wow, I guess it does make a difference.