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  #1 (permalink)  
Old 01-29-2009, 10:56 PM
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Re: Upgrade To Touch Pro Free!!

i ordered mine earlier how long does it usually take to process it???
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Old 01-29-2009, 11:13 PM
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Re: Upgrade To Touch Pro Free!!

Missed the boat again tried @ 10:09pm tonight and had to cancel request as they wanted to send me Single HTC PPC 6800 replacement.

This was using the advanced exchange link from this thread.
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Old 01-29-2009, 11:14 PM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by gator2k83 View Post
Missed the boat again tried @ 10:09pm tonight and had to cancel request as they wanted to send me Single HTC PPC 6800 replacement.

This was using the advanced exchange link from this thread.
Try again tomorrow !
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Old 01-29-2009, 11:30 PM
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Re: Upgrade To Touch Pro Free!!

Here's my story:

-Walk into sprint store with mogul in hand stuck in bootloader

Sprint rep: Have you tried a hard reset?
Me: Yep
Sprint rep: Well, I'm gonna try it one more time just to be sure
*Goes to ask how to do a hard reset*
1 minute later:
Sprint rep: Well, this phone is shot, we're gonna have to get you a new one right now
Me: Really? that sucks
*Sprint rep leaves, comes back with Touch Pro*
Me: Yay!
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Old 01-30-2009, 12:32 PM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by ruskiyab View Post
Here's my story:

-Walk into sprint store with mogul in hand stuck in bootloader

Sprint rep: Have you tried a hard reset?
Me: Yep
Sprint rep: Well, I'm gonna try it one more time just to be sure
*Goes to ask how to do a hard reset*
1 minute later:
Sprint rep: Well, this phone is shot, we're gonna have to get you a new one right now
Me: Really? that sucks
*Sprint rep leaves, comes back with Touch Pro*
Me: Yay!

haha YAY lol=D>
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Old 01-29-2009, 11:36 PM
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Re: Upgrade To Touch Pro Free!!

I logged onto the Sprint site Friday evening around midnight and went through all the on screen instructions. Monday morning I received a new Touch Pro and 30 minutes after I got the phone I got an email with the tracking #. Talk about fast, the phone beat the email to my apartment. Thanks Sprint! One other thing if anyone is wondering. If you have a Airave unit and had problems with it in data connect mode with your Mogul or Touch (like I did) the Touch Pro works flawlessly with the Airave.
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Old 01-30-2009, 12:19 AM
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Re: Upgrade To Touch Pro Free!!

got mine in today, its a sweet phone for sure. I just flashed the mogul back to stock and locked it back up... its surprisingly peppy! Poor thing is trying to win my love haha.

The kinda crappy part is the phone now powers off correctly after the flash... it was my main complaint. I'm hoping they don't get the phone and think there's nothing wrong with it and charge me.

we will see.

thanks again for the great thread and heads up
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  #8 (permalink)  
Old 01-30-2009, 04:16 PM
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Unhappy Re: Upgrade To Touch Pro Free!!

Well the charging pins on my phone, the black piece broke off and my son tried to plug in the charger and bent them all up. i called the insurance place and they said to process a faster claim to online to www.phoneclaim.com. So i did and it says my replacement is a Mogul. I cancelled it. now what? what do i say so i can get a HTC Touch pro? i'm not very good at demanding stuff. Tell me what to say? I wouldn't mind a Mogul, but I'd love a Pro.
Thanks!
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  #9 (permalink)  
Old 01-30-2009, 05:11 PM
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Re: Upgrade To Touch Pro Free!!

My order number is ET23*** how can I get the tracking number for my TP?
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Old 01-30-2009, 05:16 PM
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Re: Upgrade To Touch Pro Free!!

if you have to get it replaced through assurion they will send the same model, you have to not have physicl damge on your phone to have it replaced through the service and repair centers, in this case i think your just out of luck.......
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