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-   Carrier Discussion (http://forum.ppcgeeks.com/forumdisplay.php?f=77)
-   -   Upgrade To Touch Pro Free!! (http://forum.ppcgeeks.com/showthread.php?t=53327)

njballa 01-20-2009 10:11 PM
Re: Upgrade To Touch Pro Free!!
 
I followed the instructions on page 4 on Sunday the 18th I received my Touch Pro this morning thanks a million folks just like other My Conformation Number didn't work either but i have my phone ...... sad part I'm a junkie so I flashed a custom rom and newest radio even before I activated it LOL

aw3964 01-20-2009 10:20 PM
Re: Upgrade To Touch Pro Free!!
 
okay got the TP in today, about to send back to mogul...

info: i have added the 5button theme, couple apps such as ppod, an emulator, googlemaps, tcpmp-youtube package...I HAVE NOT CHANGED THE ROM... this mogul came with 6.1 and working GPS

question: do i have to remove these programs/mods/themes before i send it in?

Yankeez 01-20-2009 10:20 PM
Re: Upgrade To Touch Pro Free!!
 
phone was just delivered to me woot woot

puppster 01-20-2009 10:25 PM
Re: Upgrade To Touch Pro Free!!
 
Okay... Well after going back and forth with ecare, the final email, they decided to just order me a Touch Pro and phone replacement kit since they couldn't find my order # anywhere... The problem becomes, what if I do receive the replacement kit from the Self-service replacement that everyone else has? Then this 2nd replacement kit comes in? I don't want to get charged hundreds of dollars -_- I don't think I can cancel the 2nd replacement kit cause that'd mess up the flow of things? Should I just wait for them to send it, receive it and then send it back after I get my first kit? I'm utterly confused now... the CSR rep was actually helpful and went above and beyond what she was required to do since she could see how frustrated and tired I was having to email constantly back and forth between 5 different reps (each email had a different responder) I will try to call tomorrow and get that one cancelled since I didn't expect her to order one and it seems people are receiving it, so mine should probably be here tomorrow?

aw3964 01-20-2009 10:30 PM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by puppster (Post 654962)
Okay... Well after going back and forth with ecare, the final email, they decided to just order me a Touch Pro and phone replacement kit since they couldn't find my order # anywhere... The problem becomes, what if I do receive the replacement kit from the Self-service replacement that everyone else has? Then this 2nd replacement kit comes in? I don't want to get charged hundreds of dollars -_- I don't think I can cancel the 2nd replacement kit cause that'd mess up the flow of things? Should I just wait for them to send it, receive it and then send it back after I get my first kit? I'm utterly confused now... the CSR rep was actually helpful and went above and beyond what she was required to do since she could see how frustrated and tired I was having to email constantly back and forth between 5 different reps (each email had a different responder) I will try to call tomorrow and get that one cancelled since I didn't expect her to order one and it seems people are receiving it, so mine should probably be here tomorrow?
ordered mine monday got it today, so i would def call/return one of them. i would prob return asurion's phone since you can actually contact them and tell them 'hey i got the one from sprint in the mail, im gnna return the one u sent me'
and just keep using the sprint one
fyi- no one could find my ER number, but it was indeed placed

puppster 01-20-2009 10:36 PM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by aw3964 (Post 654970)
ordered mine monday got it today, so i would def call/return one of them. i would prob return asurion's phone since you can actually contact them and tell them 'hey i got the one from sprint in the mail, im gnna return the one u sent me'
and just keep using the sprint one
fyi- no one could find my ER number, but it was indeed placed
The problem becomes... I don't have TEP so the $55 + tax will be on my bill next month... They would most likely both be coming from Sprint... So now I don't know which one I would need to return... but since the "Sprint ordered" one didn't officially get sent out yet (I don't know, apparently lots of people got 1 day ship..wonder where mine is?), should I just cancel the one that would technically be my "special ordered" one?

chilwill2000 01-20-2009 11:15 PM
Re: Upgrade To Touch Pro Free!!
 
I received my touch today!!! I ordered Sunday night after reading these post and received in 2 days!!!

jude_b23 01-20-2009 11:26 PM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by Yankeez (Post 654844)
yep put in the whole thing

ER*******

and it works :)
just wondering,
the order was put in on the 19th evening
sprint's order support processed it today (20th)

how long does it take for ups to update and get a result for tracking the package?

do i have to wait until tomorrow to get an ER****** ref tracking result?
thanks again

johnq 01-20-2009 11:29 PM
Re: Upgrade To Touch Pro Free!!
 
igot mine today , idid order it on satrday night ..yesssssssssss..idid call sprint yestrday they dont have idea about my order number at all so i just decided to watie ..... iguess it took 2 days to get your phone .. good luck to ya ll .

jude_b23 01-20-2009 11:31 PM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by enrique1018 (Post 655071)
Have you guys had to be present and sign something when UPS delivered your TPs? Because I have a feeling I will be in class/work when they come to my house and I will have to sign for it, I'm hoping they just drop off the package in my mailbox without me having to be there.
i read some people have chased down the UPS truck down the street and the driver gave it to them.

i also read on this thread, that UPS leave the package at thier doorsteps.

they usually leave it by the door, if it is safe enough. however is is up to the driver's discretion.


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