Tips for Dealing with Sprint Customer Service

[AsItLies]

Great Thread! been with Sprint more then 10 yrs. Luckily on a Sero plan now, missing the best phones and honestly dread calling with a problem.

Can only suggest to first decide "is it really important enough to call about?", then if yes, be sure you understand completely what you're talking about, because sometimes they are telling you something you don't want to hear, but it is the answer! sometimes...