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Old 09-29-2009, 07:25 AM
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toviaheli
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Re: Tips for Dealing with Sprint Customer Service

If you are in a bad reception area the typical solution is an Airwave. When you finally speak to someone say that you've heard about that product. Since you know the reception issue is on their end, not your phone, ask if that is a solution they can offer.

When someone has had multiple repacements like you have, for the same issue, they typically give an airwave to you and wave the monthly fee. Just be as polite as you can.
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