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Old 10-20-2009, 12:40 PM
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brightedge
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Re: Tips for Dealing with Sprint Customer Service

I spoke with a rep in the executive support department this morning about the lack of coverage at my new house. She was very understanding and has scheduled a tech/engineer to visit the area and test the towers in 7-10 business days. If he/she finds that the signal strength is as bad as I say it is, Sprint will release me from contract without having to pay for ETFs. Of course, that's a big 'if'. The tech could just report back that signal strength is just fine, and then I'm right back where I started.

Fingers crossed...
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