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  #111 (permalink)  
Old 05-16-2010, 02:23 PM
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Re: Upgrading from $30 SERO to Evo 4g...Best Plan?

hmm i see, so i guess if i want to upgrade i should either stick with the Moment or the Hero then. Someone else on another post mentioned that his whole family returned their Hero and went for the TP2 because it keeps crashing on them and even with the replacement within the first 30 days of opening their account... Is the Hero that bad??
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  #112 (permalink)  
Old 05-16-2010, 06:13 PM
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Re: Upgrading from $30 SERO to Evo 4g...Best Plan?

So will EPRP work with HTC Evo 4g? How can I convert from SERO to the EPRP?
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  #113 (permalink)  
Old 05-16-2010, 06:17 PM
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Re: Upgrading from $30 SERO to Evo 4g...Best Plan?

Quote:
Originally Posted by VTEC4ME View Post
So will EPRP work with HTC Evo 4g? How can I convert from SERO to the EPRP?
I just did. Basically I just called...I was connected to the Employee account people. A few questions...switched. Bear in mind that the EPRP (so the rep told me) is not applicable to the Premier program.
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  #114 (permalink)  
Old 05-16-2010, 07:05 PM
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Thumbs down Re: Upgrading from $30 SERO to Evo 4g...Best Plan?

Quote:
Originally Posted by Vegasden View Post
I just did. Basically I just called...I was connected to the Employee account people. A few questions...switched. Bear in mind that the EPRP (so the rep told me) is not applicable to the Premier program.
Not the $59.99 plan, but the $79.99 plan and the primary line on the family plans certainly are eligible.
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  #115 (permalink)  
Old 05-17-2010, 12:18 PM
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Re: Upgrading from $30 SERO to Evo 4g...Best Plan?

just curious what happens after the 24 month discount? the price goes back up?..I have 8 sero line i am thinking about transfer 5 lines to get the discount
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  #116 (permalink)  
Old 05-17-2010, 12:29 PM
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Re: Upgrading from $30 SERO to Evo 4g...Best Plan?

Quote:
Originally Posted by randy021186 View Post
just curious what happens after the 24 month discount? the price goes back up?..I have 8 sero line i am thinking about transfer 5 lines to get the discount
If your talking about EPRP plans the price stays the same..if you mean the 20/24 discount yes once 24 month pass you loose it even if you renew contract.
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  #117 (permalink)  
Old 05-17-2010, 06:53 PM
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Re: Upgrading from $30 SERO to Evo 4g...Best Plan?

I'm going to have to bite the bullet and sign up for the 129.99 family plan. I don't need all those damn minutes but they don't have any plans with less minutes. I'm going to miss my fair and flex 800 plan but I have to upgrade sometime . It will over all cost with 20 bucks more a month with my 25% discount which isn't horrible. Plus the $10 dollar "4g" fee. So I'm looking at 30$ more for a badass phone.
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  #118 (permalink)  
Old 05-17-2010, 06:56 PM
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Re: Upgrading from $30 SERO to Evo 4g...Best Plan?

Quote:
Originally Posted by Chi_Town_Rydah View Post
I just got off the phone with retention, and they set up my new 2-year contract for 49.99 with the everything plus plan. The original price was 79.99 ( the extra $10 is for the Evo 4g premium data charge), but the guy gave me a %25 discount, and $10 off for 24 months. That brought it to $49.99 including my insurance. I can't beat that deal, especially since I want the evo 4g. Also, I only have to pay $199 for the phone.

Btw, I had the $30 sero plan before.
A few questions..

1. Were you out of contract?
2. Did you threaten to leave Sprint?
3. What did you say specifically?

I'd love to get the same deal as well, and I am on the same legacy 30$ plan.
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  #119 (permalink)  
Old 05-17-2010, 08:24 PM
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Re: Upgrading from $30 SERO to Evo 4g...Best Plan?

Quote:
Originally Posted by Chi_Town_Rydah View Post
Basically, I'm getting the $69.99 everything data + $10 evo fee, and signing a 2 year contract. I told him how I was a loyal customer of 6 years and blah blah blah. He took $10 off and another 25% off per month for the 2 year contract. He totaled everything up and told me that my plan came out to $49.99 a month, and that it will start on the 4th when the Evo comes out.

I will post my plan directly from sprints website when they update it ( they are currently updating it now), so you can see the break down. All I heard was $49.99 for everything, and I ran with it. I even tripled check to see if there weren't going to be any surprises ( the $10 evo fee). He said everything was included, and we want to make our loyal customers happy.
I'm surprised he added the evo add-on charge when you don't even have the EVO yet. I hope he didn't screw you over somehow and lie, which as people have delt with sprint happens very frequently.
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  #120 (permalink)  
Old 05-18-2010, 02:00 PM
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Re: Upgrading from $30 SERO to Evo 4g...Best Plan?

Quote:
Originally Posted by Chi_Town_Rydah View Post
I just got off the phone with retention, and they set up my new 2-year contract for 49.99 with the everything plus plan. The original price was 79.99 ( the extra $10 is for the Evo 4g premium data charge), but the guy gave me a %25 discount, and $10 off for 24 months. That brought it to $49.99 including my insurance. I can't beat that deal, especially since I want the evo 4g. Also, I only have to pay $199 for the phone.

Btw, I had the $30 sero plan before.
I just tried this today, I have $30 sero as well. No dice LOL. I hit the button to cancel service (to get to retentions) but I ended up with employee customer care. Which I don't think is the same as retentions. How did you get to retentions?
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