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  #1 (permalink)  
Old 02-03-2011, 09:20 PM
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Exclamation Sprint TP2, exchanges??

I have a Sprint Touch Pro 2 and my keyboard stopped working out of no where, even after hard reset. I know they are going to give me a Phone Swap because i have the full insurance (TEP). But is the Touch Pro 2 still in stock? Or will i have to get a exchange for a Different phone??

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Old 02-03-2011, 09:54 PM
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Re: Sprint TP2, exchanges??

No u will not and the TP2 is even still bein sold by sprint. and was this thread even necessary ? there was already a thread that answered ur question. What is Sprint Asurion offering these days for TP2?
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Old 02-03-2011, 10:12 PM
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Yes you will get a tp2:

Touch pro 2 are still sprints flagship window mobile device cause its international, business solution and they don't have a window7 yet.

Agreed thread unnecessary next time search and bump/revive an old thread. Alot of us still Lurk to help and answer random questions.

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Old 02-03-2011, 11:41 PM
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Re: Sprint TP2, exchanges??

my post wasn't intended to flame.those posts dont answer the question that was asked
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Old 02-04-2011, 12:01 AM
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Re: Sprint TP2, exchanges??

Quote:
Originally Posted by prodigy215 View Post
I have a Sprint Touch Pro 2 and my keyboard stopped working out of no where, even after hard reset. I know they are going to give me a Phone Swap because i have the full insurance (TEP). But is the Touch Pro 2 still in stock? Or will i have to get a exchange for a Different phone??

Reply asap. thanks
If you go to a repair center, ask to get a new phone, not a refurbished one. Ask nicely, say please a lot, and they might help you out.
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Old 02-04-2011, 11:13 AM
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Re: Sprint TP2, exchanges??

this is where that $10/fee starts to hurt people.... soon as you activate said replacement phone, your going to start being charged $10/month extra... too bad it didnt break 4 days ago OP
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Old 02-04-2011, 11:42 AM
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Re: Sprint TP2, exchanges??

Quote:
Originally Posted by boredandtattooed View Post
this is where that $10/fee starts to hurt people.... soon as you activate said replacement phone, your going to start being charged $10/month extra... too bad it didnt break 4 days ago OP
damn now that sucks... i think I will be needing a replacement soon. my keyboard is getting noisy and sticks sometimes. looks like I will be talking to them and try to get the fee waived
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Old 02-04-2011, 12:14 PM
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Re: Sprint TP2, exchanges??

Quote:
Originally Posted by puff601 View Post
damn now that sucks... i think I will be needing a replacement soon. my keyboard is getting noisy and sticks sometimes. looks like I will be talking to them and try to get the fee waived
ill be honest, I seriously debated smashing the screens on ALL 5 of my smartphones, just to have new replacements before that fee went into effect.. odds are the 3 TP1s wouldve been turned into TP2s for free even, but I didnt do it..
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Old 02-04-2011, 05:12 PM
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Re: Sprint TP2, exchanges??

ppl need to stop complaining about that $10 fee, we still are paying less than everyone else.
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Old 02-04-2011, 05:34 PM
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Re: Sprint TP2, exchanges??

Quote:
Originally Posted by boredandtattooed View Post
this is where that $10/fee starts to hurt people.... soon as you activate said replacement phone, your going to start being charged $10/month extra... too bad it didnt break 4 days ago OP
that is incorrect based on this FAQ from Sprint Plans: What's there to know about the $10 Smartphone Premium Data Add-on?

as long as the original phone being replaced by warranty or insurance was activated prior to 01/30/11, the replacement phone will not be subject to the $10 fee.

and OP...agree with what Recursion posted. take your defective device to a Sprint repair center near your area. they will look at it and since you have insurance, they'll give you a replacement. when my tp2 wigged out on me last year, i took it to a repair center/store. once they looked at it and checked if i have insurance, they just gave me another device right out of the box.
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Last edited by Mojary; 02-04-2011 at 05:38 PM.
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