PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Android > General Android Discussion

Notices



Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 07-08-2011, 09:13 PM
TheKid1's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Touch Pro 2
Carrier: T-Mobile
 
Join Date: Jul 2010
Posts: 77
Reputation: 15
TheKid1 is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
LG G2X Keeps Restarting after Turning On.

Hey guys. I understand that this phone is not listed on the site yet but I was hoping someone can help me out. Basically I've purchased the phone outright for a little over $500. I have only had the phone 3 weeks and one morning when I turned it on, the LG symbol pops up like normal then shows a moving bar underneath it to show that it's working. Usually after this point, the android guy pops up and it does the T-mobile sound, but unfortunately it restarts and goes through the same steps over and over and over until I remove the battery to stop it.

I brought it back to the T-mobile store and they thought it might be a software update but that didn't work. Now since it's past the 14 day T-mobile return policy, they said they cant do anything except call LG. LG is honoring their 1 year manufacturers warranty, but I am not liking the fact that they will either send me it back repaired or send me a refurbished one. If I wanted a refurbished one, I would have bought one off EBAY for half price. I paid $550 for a "Brand New" one, not a used one. Despite what they say, a refurbished one is not brand new because if that were the case, they would sell refurbished ones for full price.

Well, I argued my point and they will not budge so I'm thinking my only option is to send it in and wait without a phone. What do you guys think, do I have any other options here like fixing it myself or what. I was thinking small claims court, but IDK if I'd win.
Reply With Quote
  #2 (permalink)  
Old 07-09-2011, 07:58 PM
eric12341's Avatar
Banned User
Offline
Pocket PC: HTC Touch Pro2(Retired)/HTC Arrive(Sold)/HTC HD7
Carrier: T-Mobile
Location: Chicago
 
Join Date: Nov 2006
Posts: 3,884
Reputation: 2795
eric12341 is a VIPeric12341 is a VIPeric12341 is a VIPeric12341 is a VIPeric12341 is a VIPeric12341 is a VIPeric12341 is a VIPeric12341 is a VIPeric12341 is a VIPeric12341 is a VIPeric12341 is a VIP
Mentioned: 54 Post(s)
Tagged: 0 Thread(s)
Re: LG G2X Keeps Restarting after Turning On.

ill start with this, did you apply for an insurance plan when u activated the phone? I know tmobile has that plan for $5 vs $7 with sprint and if it's anything like sprints they have to replace the device with a refurb or comparable model. if u don't have the insurance plan I say they are just going by the general procedure and is in their right for doing so. however if u do have insurance and they're still dogging u around like that then u may have a claim but really all u can do is just goto the manufacturer.

Last edited by eric12341; 07-09-2011 at 08:01 PM.
Reply With Quote
  #3 (permalink)  
Old 07-09-2011, 11:24 PM
TheKid1's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Touch Pro 2
Carrier: T-Mobile
Threadstarter
 
Join Date: Jul 2010
Posts: 77
Reputation: 15
TheKid1 is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: LG G2X Keeps Restarting after Turning On.

Quote:
Originally Posted by eric12341 View Post
ill start with this, did you apply for an insurance plan when u activated the phone? I know tmobile has that plan for $5 vs $7 with sprint and if it's anything like sprints they have to replace the device with a refurb or comparable model. if u don't have the insurance plan I say they are just going by the general procedure and is in their right for doing so. however if u do have insurance and they're still dogging u around like that then u may have a claim but really all u can do is just goto the manufacturer.
No, I didn't get the insurance because I'm not using T-mobile's service, otherwise I would have gotten the phone considerably cheaper. Well thanks for the help anyway, I guess my only option is to send it to LG and wait
Reply With Quote
Reply

  PPCGeeks > Android > General Android Discussion

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 06:00 PM.


Powered by vBulletin® ©2000 - 2018, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com