S2U2 Problem

[potionmaster]

Thank you for your reply.

The problem is, I can't do the hard reset because the keys I need to do so are locked. And when I try to connect with ActiveSyn I only sometimes manage to get a connection, when I do I can look into the folders but can't delete anything. So I can't delete/uninstall anything, I can't turn the phone on, I can't do a soft or hard reset. I think there's really nothing I can do except go to the shop now, is there? Or do you maybe have another idea?