S2U2 Problem

[potionmaster]

Thank you for your reply.

The problem is, I can't do the hard reset because the keys I need to do so are locked. And when I try to connect with ActiveSyn I only sometimes manage to get a connection, when I do I can look into the folders but can't delete anything. So I can't delete/uninstall anything, I can't turn the phone on, I can't do a soft or hard reset. I think there's really nothing I can do except go to the shop now, is there? Or do you maybe have another idea?

[j10376]

potionmaster just hold the keys and softreset it will still do a hard reset even though the keys are locked s2u2 does not afect the keys during reset only when windows is running

[potionmaster]

Sadly it really does not work. I've tried several times and have held the keys for about a minute but nothing happens. I've tried it when the phone is completely turned off, while it is starting and I'm seeing the o2 Logo, while I'm seeing the Windows Mobile Logo, while it is on and the keys are locked but all to no avail.
I think there's really nothing to do but bring it to the shop. But thanks for the help!

[j10376]

potionmaster you do not need to take to sprint it does not sound like you are doing it completly correct. hold the answer and hangup buttons at the same time and while continuing to hold them do a soft reset styles in bottom you will get a message to do hard reset.

[potionmaster]

That is exactly what I have been doing. I held both answer and hang up buttons and at the same time pressed the soft reset button. As I said, nothing at all happens. No matter how long I hold all buttons and it usually should not take longer than a few seconds for the hard reset message to pop up right? But really nothing happens.