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  #41 (permalink)  
Old 10-09-2007, 11:35 AM
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update since previous post which was about 20 minutes ago. phone now at 30 percent. had full charge at 8am, made a 30 minute call to customer service, made the posts on here, and now at 1130am phone at 30 percent...WTF!!!!! help?? I don't know what's wrong. I have nothing extra that I know of that's running on phone.
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Old 10-09-2007, 11:51 AM
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Quote:
Originally Posted by MogulUser2 View Post
as far as registry entries, I did the battery hack and that's about it. push email? do you mean the envelope button on the top left on the phone? I push that and my messaging center opens and I choose which email or text message acct to use. I don't what or how to check other items...I have no running programs either. the send beam icon is unchecked if that means anyhing. phone now at 50 perc and that's since my previous post
Push email is haveing your company's exchange server or Hotmail literally "push" the email to your Mogul like a blackberry. This causes the battery to drain fast...but I like your thiniking...

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Originally Posted by MogulUser2 View Post
update since previous post which was about 20 minutes ago. phone now at 30 percent. had full charge at 8am, made a 30 minute call to customer service, made the posts on here, and now at 1130am phone at 30 percent...WTF!!!!! help?? I don't know what's wrong. I have nothing extra that I know of that's running on phone.
Sounds like there is something wrong with your battery. How's the service/reception in the area you are in?
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  #43 (permalink)  
Old 10-09-2007, 12:02 PM
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so I guess I don't hav e push email then. reception is excellent but its always been that way. 20 percent now---12pm
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Old 10-09-2007, 01:17 PM
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1pm phone on charger. toal bs. any other suggestions on anything I could check?
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Old 10-09-2007, 01:51 PM
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What are your backlight setting? Have you tried talking to Sprint about a replacement battery? This does not sound normal.
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Old 10-09-2007, 02:20 PM
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this is a whole new phone. I swapped it last week for the same reason thinking that maybe it was a bad phone. I even got a new batt as well. since last post I tried calling cust service again, sat on hold for 15 minutes, charge was at 40 perc from charger then dropped to 10 as I was on phone. an alert popped up saying batt low blahhh blahh. phone on charger now as I type this phone gets hot just sitting still and really hot when I use it. its to the point im afraid to use it for anything.
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Old 10-09-2007, 02:29 PM
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Not sure what else to say....
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Old 10-09-2007, 04:18 PM
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4pm...swapped battery for new one at store. initial charge is 60 perc and they said don't charge it until I get home and use home charger overnight, which is what I've always done anyway. I asked them what would cause this much batt loss, they said internet usage, and all pdas drain batt from just being connected to network. that's crap if you ask me. why have a phone that's going to keep dying on you with normal use---why be strapped to a charger all the time? oh well, lets see how this one does. I have 5 days left till I can return this thing unless a different battery soloution can be found
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Old 10-09-2007, 04:50 PM
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i noticed a couple of days ago that my battery died super fast like yours. I had all the programs closed but for some reason my 10button comm manager from the kaiser said there was a data connection when i taped it to close it the battery would not drain as fast and now it hasnt done it for a couple of days. Wonder if the problem is related?
  #50 (permalink)  
Old 10-09-2007, 04:52 PM
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I have the Kaiser 10 button Comm Manager and I haven't had any battery drain problems...
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