Sprint TEP app doesn't support Epic. Post your rant here>

Wunder · #1 (**permalink**) 02-28-2011, 10:53 PM

So PPCG reported on the new Total Equipment Protection app and I'm thinking this is a good thing. So then I go check it out at Sprint.com/Protection just to find out that the app isn't supported on the Epic. Really?

Can somebody explain to me why Sprint continues to diss the Epic? IT’S THE BEST PHONE THEY SELL, is it too much to ask for a little support?
Oh, and I just noticed that the locate function works through text. Awesome, since I will most likely not be receiving texts while my phone is lost. A company run by idiots, for real.

**shane6374** · #2 (**permalink**) 03-01-2011, 12:24 AM

Quote:

Originally Posted by Wunder

A company run by idiots, for real.

Subscriptions are up for the first time in years, so why not just piss off all your customers so they run off after their 2yr contracts are up.

elmoglick · #3 (**permalink**) 03-01-2011, 12:31 AM

Quote:

Originally Posted by Wunder

So PPCG reported on the new Total Equipment Protection app and I'm thinking this is a good thing. So then I go check it out at Sprint Total Equipment Protection just to find out that the Epic isn't supported. Really?

Can somebody explain to me why Sprint continues to diss the Epic? IT’S THE BEST PHONE THEY SELL, is it too much to ask for a little support?
Oh, and I just noticed that the locate function works through text. Awesome, since I will most likely not be receiving texts while my phone is lost. A company run by idiots, for real.

Gee whiz. What the heck makes you think Sprint doesn't provide TEP for the Epic?? (They certainly do).

Perhaps you're confusing that goofy TEP app with TEP itself? Not sure why the Epic isn't listed as supported for the APP, but you can definitely get the TEP service via your Sprint account.

**shane6374** · #4 (**permalink**) 03-01-2011, 01:22 AM

Quote:

Originally Posted by elmoglick

Gee whiz. What the heck makes you think Sprint doesn't provide TEP for the Epic?? (They certainly do).

Perhaps you're confusing that goofy TEP app with TEP itself? Not sure why the Epic isn't listed as supported for the APP, but you can definitely get the TEP service via your Sprint account.

He is talking about the app, not TEP itself.

Wunder · #5 (**permalink**) 03-01-2011, 01:51 AM

Quote:

Originally Posted by elmoglick

Gee whiz. What the heck makes you think Sprint doesn't provide TEP for the Epic?? (They certainly do).

Perhaps you're confusing that goofy TEP app with TEP itself? Not sure why the Epic isn't listed as supported for the APP, but you can definitely get the TEP service via your Sprint account.

Yeah I definitely meant the app. Gonna clarify my OP, sorry for the confusion. I'm using lookout now...

god5337 · #6 (**permalink**) 03-01-2011, 10:05 AM

The app now supports the Epic. You can use all the functions from the web interface. It seems pretty functional. have not tried the wipe, but locate and backup work.

**Hypnotic2010** · #7 (**permalink**) 03-01-2011, 03:26 PM

Heres the .apk for Epic: (Click on this from your Epics browser or download here

Wunder · #8 (**permalink**) 03-01-2011, 05:56 PM

Quote:

Originally Posted by god5337

The app now supports the Epic. You can use all the functions from the web interface. It seems pretty functional. have not tried the wipe, but locate and backup work.

Quote:

Originally Posted by Hypnotic2010

Heres the .apk for Epic: (Click on this from your Epics browser or download here

Not working on my Epic. Probably a ROM thing all along. I'm on Midnight 3.3

I uninstalled, cleared data, all that good stuff, no go.

**Hypnotic2010** · #9 (**permalink**) 03-01-2011, 07:33 PM

Quote:

Originally Posted by Wunder

Not working on my Epic. Probably a ROM thing all along. I'm on Midnight 3.3

I uninstalled, cleared data, all that good stuff, no go.

So you tried going to to link on your phone or copying the .apk?
I installed it on mine today on rooted stock with no issues, so must be a rom issue.

Try this method?

Step 2 - Get Application Download Link Via Text Message

http://totalequipmentprotection.com/

Wunder · #10 (**permalink**) 03-01-2011, 07:51 PM

Quote:

Originally Posted by Hypnotic2010

So you tried going to to link on your phone or copying the .apk?
I installed it on mine today on rooted stock with no issues, so must be a rom issue.

Try this method?

Step 2 - Get Application Download Link Via Text Message

Sprint Total Equipment Protection

I'm thinking it's a ROM issue. Check out this screenshot of the "Supported Devices" page. It says Epic, but only 2.1, and last but not least, this picture ISN'T EVEN AN EPIC.

Crying out loud. The Epic4G is the Rodney Dangerfield of smartphones!