Not able to sync Omnia i910 with Vista...

Image911 · #1 (**permalink**) 04-06-2009, 05:27 PM

Greetings from Vermont - as we enter the second chapter of Spring - (following "Thaw"), it being "Mud Season"...! Anyone residing in these parts would surely understand.

Due in great part to a previous season's side effect... we have recentlly had to replace our XP desktop - and, since only VISTA units are being sold... that is what we got. Oh boy.

I was of the impression that VISTA was to be "better" than XP. Well not only is the jury out on that one, but a few of the jurors are calling in sick! It seems that the new version/replacement for ActiveSync is NOT as easy to use as its name implies...! Although I can plug my Samsung Omnia i910 to the desktop, and can access my documents and photos, I can NOT sync my Contacts, Date Book/Calendar, or for that matter, Notes or Tasks. The tech support folks at Verizon were NOT very helpful, nor was anyone at Microsoft. Both, it seems are hip to playing the "blame game"... and not one is really willing to help.

The nearest I can come to identifying the cause of what seems to be a blockage of some kind - is the Firewall... perhaps...?? When I connect, I get a message stating that I have errors. When I click for more information, I am told that AciveSync encountered a problem on the desktop. Oh, I can brouse the contents of my device, I just can not update my contacts list or my calendar schedule.

Has anyone else had this issue... and gotten it resolved? I even tried to bipass the middleman, and connect using something like "Easy Sync" or Soti's "Pocket Controller".. but, just my luck... Neither will "sync".

Has anyone else had such issues and figured out how to make this work...??

We are really kinda eager to correct the matter!!

**blazingwolf** · #2 (**permalink**) 04-06-2009, 05:55 PM

Have you tried a hard reset? Back up all of your data, specifically the PIM data. Then connect and see what happens. I've gotten errors a few times but it usually shows a number with it to help explain what is happening.

Image911 · #3 (**permalink**) 04-06-2009, 05:59 PM

Yeah. I don't recall what the code was, but the device was stripped clean, and both - the desktop and the phone were rebooted (the desktop was brandy-new....) and I was hoping to have the contact data from the phone sync'd with the new office unit. No such luck. Thank you for the suggestion, just the same!

**PDAPhoneJunkie** · #4 (**permalink**) 04-06-2009, 07:22 PM

You have to have a full verison of MS Office.

rfrogman · #5 (**permalink**) 04-07-2009, 07:30 PM

Are you using Active Synch or Windows Mobile Device Center?

I have the Verizon Omnia i910, Windows Mobile Device Center and Outlook 2007 working on Vitsa. Windows Mobile Device Center replaces Active Synch on Vista.

rnavarette · #6 (**permalink**) 05-03-2009, 09:45 PM

If you can successfully browse your device (using windows explorer, i'm guessing) it may simply be a connection setting catching you up. To use sync, look on the device: Settings>>Connections>>USB Connection Settings (or something to that effect) and ensure the sync option is selected.

hope this is it... good luck!

yojoe600 · #7 (**permalink**) 05-03-2009, 10:28 PM

Quote:

Originally Posted by rfrogman

Are you using Active Synch or Windows Mobile Device Center?

I have the Verizon Omnia i910, Windows Mobile Device Center and Outlook 2007 working on Vitsa. Windows Mobile Device Center replaces Active Synch on Vista.

i was wondering the same thing