Treo Pro on Verizon

[Robin24k]

Unfortunately, I will have to say that unless you switch to Alltel, you're not likely to get a Pro on Verizon...

[cligulley]

Originally Posted by Robin24k

Unfortunately, I will have to say that unless you switch to Alltel, you're not likely to get a Pro on Verizon...

I am going to hold out hope that after the merger is finalized that it may be possible...I am willing to wait, too, because it looks like according to different articles I've read, the Pre won't be on Verizon for well more than 6 months. People speculated, and Verizon erroneously stated that it will carry Pre within 6 months, but Sprint's president came out and said that, while he can't say exactly how long the exclusivity contract with Palm is, the length is much more than 6 months. I'm getting sick of Verizon not carrying any real Palm products anymore.

[redd214]

im sure its possible. a guy got a palm pre supposedly activated on verizon. hes got voice and sms no data et though.
Check Out the Article Here

[Robin24k]

He could have been a Verizon employee or sombody with behind the scenes knowledge...the average person will not be able to manage this. I was the average person until I did some digging online and found out some details. You need to talk in their language...mentioning "DMD" to them got thins moving (for a while...).

[bfranker]

Hmmm... I just had an Alltel Treo Pro activated at my local Verizon store. Didn't seem to be a big deal but there was some kind of odd error message that came up on the screen and the lady called over another lady and she did a few things and basically said "There you go!". Not sure if it makes a difference but I didn't activate it "from scratch"... I'm in FL and our Alltel store and my Alltel account was converted to Verizon. I got tired of my Touch Pro and took an Alltel Treo Pro (bought off eBay) and asked them to just switch phones. Didn't take but a few minutes.

Everything seems to work fine on the phone that I've tried so far like text messaging and data/internet. I came to this forum because the GPS doesn't seem to be working (GPS Test never gets past "starting GPS" and Google Maps never gets past 0 sats) and was just curious if there were any known issues and just saw this thread so thought I'd chime in (if you know why my GPS isn't working, please let me know but I'll keep looking in the meantime )

Duh... it's been so long since I even bothered with the GPS on the Touch Pro that I forgot all about the "location settings" needing to be turned on. Quick search here reminded me

[n888aw]

Originally Posted by bfranker

Hmmm... I just had an Alltel Treo Pro activated at my local Verizon store. Didn't seem to be a big deal but there was some kind of odd error message that came up on the screen and the lady called over another lady and she did a few things and basically said "There you go!". Not sure if it makes a difference but I didn't activate it "from scratch"... I'm in FL and our Alltel store and my Alltel account was converted to Verizon. I got tired of my Touch Pro and took an Alltel Treo Pro (bought off eBay) and asked them to just switch phones. Didn't take but a few minutes.

Everything seems to work fine on the phone that I've tried so far like text messaging and data/internet. I came to this forum because the GPS doesn't seem to be working (GPS Test never gets past "starting GPS" and Google Maps never gets past 0 sats) and was just curious if there were any known issues and just saw this thread so thought I'd chime in (if you know why my GPS isn't working, please let me know but I'll keep looking in the meantime )

Duh... it's been so long since I even bothered with the GPS on the Touch Pro that I forgot all about the "location settings" needing to be turned on. Quick search here reminded me

so, this might be a dumb question, you bought the treo pro off ebay after your account was switched to verizon? So in theroy it should be possible to activate a treo pro (that is either cdma sprint or cdma alltel and it should work?) I am just wondering if the local verizon store would actually cooperate with doing this?

[denada777]

Originally Posted by cligulley

i just bought an Alltell treo pro, and attempted to get it actived both at the store, and over the phone with a rep. The store said no way, the guy on the phone said he's never heard over alltel phones being activated on verizon, but he would try anyway. upon entering the hex code off that back, it brought a message up on his end that said cannot complete operation: Alltel marketing restrictions, whatever that means. come on, this cannot be that difficult; they are both cdma, use practically the same network, and are both owned by the same major company. i've scoured the internet and found out how to activate verizon's data network on the phone AFTER it's been activated on verzion, but how can I even get it activated?? any help would be great.

have you tried dialing *228 then option 3?

[cligulley]

Originally Posted by denada777

have you tried dialing *228 then option 3?

Yes, as I wrote on page two of this thread, I did try that. Unfortunately, after entering my phone number and account password, it plays some music, says that i'm being transferred in order to assist me, and then i get the old 3-tone operator message saying that I have basically called an invalid number. Upon activating a friend's verizon phone on verizon, i received the same messages, and got ahold of Verizon support; they said their *228 option 3 doesn't work very well, and they have gotten an awful lot of complaints, similar to what i just described.

Originally Posted by n888aw

so, this might be a dumb question, you bought the treo pro off ebay after your account was switched to verizon? So in theroy it should be possible to activate a treo pro (that is either cdma sprint or cdma alltel and it should work?) I am just wondering if the local verizon store would actually cooperate with doing this?

I already tried this, as described earlier in this thread. They refused to touch it in any way. I said this alltel, and it has the ability to be activated since it is compatible with verizon services, and they refused. They did, however, tell me there is "some service" that is available that MIGHT be able to reprogram the phone, but no information on what, where, or how to get ahold of them.

Originally Posted by bfranker

Hmmm... I just had an Alltel Treo Pro activated at my local Verizon store. Didn't seem to be a big deal but there was some kind of odd error message that came up on the screen and the lady called over another lady and she did a few things and basically said "There you go!". Not sure if it makes a difference but I didn't activate it "from scratch"... I'm in FL and our Alltel store and my Alltel account was converted to Verizon. I got tired of my Touch Pro and took an Alltel Treo Pro (bought off eBay) and asked them to just switch phones. Didn't take but a few minutes.

Everything seems to work fine on the phone that I've tried so far like text messaging and data/internet. I came to this forum because the GPS doesn't seem to be working (GPS Test never gets past "starting GPS" and Google Maps never gets past 0 sats) and was just curious if there were any known issues and just saw this thread so thought I'd chime in (if you know why my GPS isn't working, please let me know but I'll keep looking in the meantime )

Duh... it's been so long since I even bothered with the GPS on the Touch Pro that I forgot all about the "location settings" needing to be turned on. Quick search here reminded me

The people in the store wouldn't touch my Alltel phone (brand new) purchased off eBay, and Verizon customer support said the message I listed earlier in this thread. Perhaps you got a pass because you were a previous alltel customer. I have a feeling transitioned accounts will be able to work, as it has been suggested here.

[GerryEgan]

I'm sorry I don't have any technical expertise to share, (and, frankly, don't know what a lot of the terms and instructions in this thread mean), but I can share my experience if it's helpful.

I was an Alltel customer. I bought my Treo Pro on July 1st at an Alltel store, (pre-Verizon merger finalization). Since then our account has been moved to the Verizon site and the there was no noticeable change in the phone or usage of it to me.

The only service problem I have, (and it existed from the beginning), is that I can't receive Video MMS messages; what I get is a text message saying someone sent me a video message and a link to Alltel's MyPictures site. I've tried to call about it several times but lack the patience to wait more than fifteen or twenty minutes and have given up each time. It's very annoying, though. If I go to the site and downlad the video message to my Treo Pro it plays fine so I don't think it's a file compatability issue. Also, I can send them to my wife's HUE II Alltel phone, (purchased the same day and on the same Alltel/Verizon account), fine; I just can't receive one from hers.

That may or may not be a Verizon issue; I honestly don't know. Any idea?

[cligulley]

Originally Posted by GerryEgan

I'm sorry I don't have any technical expertise to share, (and, frankly, don't know what a lot of the terms and instructions in this thread mean), but I can share my experience if it's helpful.

I was an Alltel customer. I bought my Treo Pro on July 1st at an Alltel store, (pre-Verizon merger finalization). Since then our account has been moved to the Verizon site and the there was no noticeable change in the phone or usage of it to me.

The only service problem I have, (and it existed from the beginning), is that I can't receive Video MMS messages; what I get is a text message saying someone sent me a video message and a link to Alltel's MyPictures site. I've tried to call about it several times but lack the patience to wait more than fifteen or twenty minutes and have given up each time. It's very annoying, though. If I go to the site and downlad the video message to my Treo Pro it plays fine so I don't think it's a file compatability issue. Also, I can send them to my wife's HUE II Alltel phone, (purchased the same day and on the same Alltel/Verizon account), fine; I just can't receive one from hers.

That may or may not be a Verizon issue; I honestly don't know. Any idea?

To the best of my knowledge, the merger is still continuing, and will not be finished until into late summer (September) or possibly early fall. A lot of my friends are still servicing at Alltel stores, because there ARE Alltel stores, the merger can't be finished. The billing and services will be completely fixed when the merger is finalized. This might explain your MMS issue. Just wish I had a Treo Pro that at least made a phone call