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  #11 (permalink)  
Old 05-14-2009, 04:24 PM
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Re: 800w replacements backordered

I am on my third 800 right now. They have sent me refurb units both times. For some reason the phone decides to stop charging. I asked about replacing the phone under warranty and they said they no longer do that. From now on any phone that has issues will be sent a refurb unit.
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Old 05-16-2009, 07:22 AM
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Re: 800w replacements backordered

Quote:
Originally Posted by Cryorayne View Post
I am on my third 800 right now. They have sent me refurb units both times. For some reason the phone decides to stop charging. I asked about replacing the phone under warranty and they said they no longer do that. From now on any phone that has issues will be sent a refurb unit.
Sprint said this???? f'kn bums
dang it...well if my 800 tanks i aint takin no stinkin refurb!!!
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Old 05-19-2009, 01:22 AM
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Re: 800w replacements backordered

I'm in the same boat. My 800w bricked on me, it freezes at the Palm screen and now I'm just waiting for a call to get a new one. I did just swap to a Treo Pro I bought and I have to say, I like the Pro a lot more than the 800w.
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History of Phones: Sanyo 5500, Samsung VGA 1000, Sanyo 8200, Sanyo 8300, Samsung 970, Samsung 920, Samsung 880, Samsung Blade, Palm 700p, Palm 755p, Palm 800w, HTC Diamond, Palm Pro, HTC Touch Pro 2, finally a Palm Pre!!!
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Old 05-19-2009, 07:28 AM
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Re: 800w replacements backordered

Unless it's within the first 30 days, replacements either via TEP or warranty are refurbs. It's been that way as long as I can remember and I've been with Sprint since 2000.
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Old 05-19-2009, 09:08 PM
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Re: 800w replacements backordered

see my thread Tro 800 for Treo pro
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