Software update for the 700WX

[billyman]

Ok, first of all, it's funny how close the scenario above was to me experience, but we all know that too well (obviously).

Anyway, the "guy in the back" came out and told me there are no updates and even if there were, they don't install them on PDA phones. he said, "All updates for this phone are available on Palms website and you will need to install them yourself. We don't install updates." Which is fine by me, I prefer to do my own maintenance. I just wish, for ONCE, everyone at Sprint could get on the same page. I'm tired of calling cust. care 5 times and getting 5 different answers.

Also, same thing is happening to me with the PRL update. Everytime I call Sprint, it tells me there's an update and goes thru the process. It's getting annoying to say the least.

So in short, ther is no "update". Sorry for the false alarm.

[billyman]

Originally Posted by 700wxUser

Here's the latest firmware/PRL info for the 700wx:

PRL: 20225

Firmware: Treo700WX-1.14-SPNT
Date: 27-Nov-06
FOTA Capable?: No
Notes: This SD Updater build resolves a Message Encoding issue. This update allows inter-carrier messages to be sent and 160 character messages are properly received.

So, apparently, it is the same as the 1.13 firmware with the SMS patch installed.

Ok, I just checked my phone & this is what I have:

Software Ver: TREO700WX-1.13-SPNT
Hardware Ver: A
Firmware Ver: 108
PRL ID: 20225


How does one update to the Treo700WX-1.14-SPNT ??

[hannip]

Originally Posted by 700wxUser

Should be in the stores, afaik. BTW, I work for Sprint Nextel (not in retail, though) and, yes, it really says Treo700WX-1.14-SPNT.

Also, before anyone asks, I generally don't have any insider info...at least, none that I can give out

Did you perform the update yourself?

If so where did you get the updater from? Or did someone in the back room of a store do it for you?

[dcdave63]

I went in to the Sprint store in DC, and I spoke with the tech who looked it up on his screen in front of me, and the only thing the software update does it include the SMS patch that is out there. Since some people arent as technically motivated as us, it allows them to have the non-geeks get the SMS patch installed.

So, no real reason to get this as far as I can see at this point.

[hannip]

Well 700wxUser made it sound like there was an updater that would update the rom. The patch from the Palm site does not update the rom so every time you hard reset you have to reapply the patch. It would be nice if we could get our hands on the updater if one exists to make it permanent.

[codyppc]

I agree with hannip. I do I hard reset way to often. as hannip as my witness (lol), all a person has to do is hard reset and reload there apps and forget the patch. this could be bad news thinking that verizon and tmoble people were getting your messages and really not. in hannips case, I reloaded everything but the patch and then sent him a message which sent him into 1/2 hell. if you don't know what that is, it's not good.

anyhow, I would love to have the patch in my rom.

[hannip]

Yes, please someone get cody the rom update!!!

lol, just kidding. It only happened one time.

[Malatesta]

I'd like to think they (Sprint/Palm) are holding off on an official ROM update b/c they want to include it in a 1.15 ROM that actually fixes other issues/new AKU, etc and that having 2 ROM updates released within X months would be confusing for everyone (it's already happening with the Sprint SMS notification: is it a "newer" patch everyone asks?; also they probably don't assume most of their users are doing weekly hard resets )

It does make sense though internally to have a new ROM just for when they make new 700wxs it fixes the issue.

I have noticed that doing a system restore via SPB backup does keep the SMS patch, so unless you are doing a full and clean Hard reset every time I don't find it too much of an inconvenience.

OTOH, once we get a ROM we can start to customize