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Ok, first of all, it's funny how close the scenario above was to me experience, but we all know that too well (obviously).
Anyway, the "guy in the back" came out and told me there are no updates and even if there were, they don't install them on PDA phones. he said, "All updates for this phone are available on Palms website and you will need to install them yourself. We don't install updates." Which is fine by me, I prefer to do my own maintenance. I just wish, for ONCE, everyone at Sprint could get on the same page. I'm tired of calling cust. care 5 times and getting 5 different answers.
Also, same thing is happening to me with the PRL update. Everytime I call Sprint, it tells me there's an update and goes thru the process. It's getting annoying to say the least.
So in short, ther is no "update". Sorry for the false alarm.
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