Sprint Denies PPC customers from sending picmail

[Pibe38]

Originally Posted by bikermanb

that is where you are wrong, wldthng842 , I was told when I purchased this phone that picture mail very good on this phone. in fact I said about 5 times that I send alot of text pics and The lady said no problem, therefore false advertising by sprint personell. as a matter of fact I didnt care when I found out it didnt work,cause the hack worked great, then sprint blocked it. I went into the store and said something to the gal about pic mail not textable, she said ya I JUST found out, and she has alot of mad customers and was already getting alot of returns and expected alot more. Pisses me off cause i love the phone, but now not sure what I want to do.

Yours is definately an isolated incident, and you should ask for compensation. At least get your ETF waived due to the fact that you kept your phone after the 30 days trial period under the impression that it included something it does not.

However, this is not the case for everyone.

Originally Posted by Soundy

So the question is, how does this stop the spammers from simply getting a cheap non-PPC phone to perpetuate their spam?

This argument is bullshit. If they'd killed picmail completely, for everyone, it MIGHT fly... the fact that it's only disabled for PPC phones kills it utterly. The fact that few, if any, other carriers appears to feel it's necessary to deny this feature ONLY to PPC users doesn't help Sprint's story much either.

From the stamement I read they did not mean that by blocking our devices they blocked the spammers, but that the measures implemented to block the spammers had the side effect of blocking or devices.

And as a final warning... please do not insult other members, it is against the rules and just uncalled for.