Sprint Denies PPC customers from sending picmail

[nOObiE do0]

I understand what you are saying..But in this age where phones can do alot of things when you see their commercials.And your plan supports it,It should work and not artificially crippled by any company.
Maybe people should get together and make commercials showing what companies dont do.

[billyman]

I keep reading people say they can still receive picture texts, but I can't view picture texts sent to me. When I receive one, it comes in the form of a link (like always). When I click on that link, the page loads, but the pic is not visable. I have to forward that text message to my home or work email and open the link on my PC.

Aditionally there's a lot of chatter about emailing pics, but I have tried sending myself a picture text by sending an email to <my10digit#@pm.sprint.com> and the text never is rec'd. Has anyone else experienced this?

One other thing and this might be a dumb question (but I'm dumb when it comes to this sort of stuff). If the MMS is just an IP gateway, and the vzw gateway is still working, why can't we just configure our phones to use the vzw gateway?

[fiyah]

Originally Posted by billyman

Aditionally there's a lot of chatter about emailing pics, but I have tried sending myself a picture text by sending an email to <my10digit#@pm.sprint.com> and the text never is rec'd. Has anyone else experienced this?

Nope. Maybe you never tried using picture mail before and have to initiate some sort of service to get it. I have been using picture mail long before I got my mogul and emailing a picture to that address works for me.

[neodorian]

Originally Posted by billyman

I keep reading people say they can still receive picture texts, but I can't view picture texts sent to me. When I receive one, it comes in the form of a link (like always). When I click on that link, the page loads, but the pic is not visable. I have to forward that text message to my home or work email and open the link on my PC.

You might have to reset your user agent string.

http://forum.ppcgeeks.com/attachment...4&d=1192244632

[sexipink]

Originally Posted by billyman

I keep reading people say they can still receive picture texts, but I can't view picture texts sent to me. When I receive one, it comes in the form of a link (like always). When I click on that link, the page loads, but the pic is not visable. I have to forward that text message to my home or work email and open the link on my PC.

Aditionally there's a lot of chatter about emailing pics, but I have tried sending myself a picture text by sending an email to <my10digit#@pm.sprint.com> and the text never is rec'd. Has anyone else experienced this?

One other thing and this might be a dumb question (but I'm dumb when it comes to this sort of stuff). If the MMS is just an IP gateway, and the vzw gateway is still working, why can't we just configure our phones to use the vzw gateway?

maybe you need to set up your picture mail account. log into you sprint account online and click on the picture mail link.

[Simpdapimp]

Possibly a stupid question but can Arcsoft's MMS be configured to send using email instead of phone number?

[Edwood]

Yet another reason to drop Sprint. The second they start blocking tethering on SERO, Sprint is gone from my household.

-Ed

[wldthng842]

I agree completely that the porn thing is a crock of BS used to cover a stupid decision.

I understand that most people upgraded from a basic phone. I also understand that when you bought the phone you were told there was no MMS, it is then up to you to know what you are paying for or ask. If you would have asked then they would have removed it. Plus I would assume that the majority of users are on a power vision plan in which unlimited MMS is included, when supported.

I am not covering for them, if I was I would be justifying their decision. I am just pointing out that it is your own fault for continuing to pay for something you know is not supported.

[bikermanb]

that is where you are wrong, wldthng842 , I was told when I purchased this phone that picture mail very good on this phone. in fact I said about 5 times that I send alot of text pics and The lady said no problem, therefore false advertising by sprint personell. as a matter of fact I didnt care when I found out it didnt work,cause the hack worked great, then sprint blocked it. I went into the store and said something to the gal about pic mail not textable, she said ya I JUST found out, and she has alot of mad customers and was already getting alot of returns and expected alot more. Pisses me off cause i love the phone, but now not sure what I want to do.

[wldthng842]

Originally Posted by bikermanb

that is where you are wrong, wldthng842 , I was told when I purchased this phone that picture mail very good on this phone. in fact I said about 5 times that I send alot of text pics and The lady said no problem, therefore false advertising by sprint personell. as a matter of fact I didnt care when I found out it didnt work,cause the hack worked great, then sprint blocked it. I went into the store and said something to the gal about pic mail not textable, she said ya I JUST found out, and she has alot of mad customers and was already getting alot of returns and expected alot more. Pisses me off cause i love the phone, but now not sure what I want to do.

This girl appears to be a rather isolated incident. I would go back and talk to her, but you need to know what you want her to do. Fixing it is out of the question, but returning or letting out of contract is not if that is what she said.