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  #151 (permalink)  
Old 09-10-2010, 12:25 PM
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Re: [HSPL] Imagio / WhiteStone Hard-SPL

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Originally Posted by m4f1050 View Post
I have stuck keys on my wife's Imagio. I think it's better to try to fix yourself and if you can't then do the stock flash, relock SPL and send to Verizon.
why fix yourself? just get a free warranty replacement.
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  #152 (permalink)  
Old 09-10-2010, 01:19 PM
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Re: [HSPL] Imagio / WhiteStone Hard-SPL

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Originally Posted by razorloves View Post
why fix yourself? just get a free warranty replacement.
1.I don't have Verizon service and 2.Not having to reflash stock and loose settings/SIM unlock/HSPL unlock...
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  #153 (permalink)  
Old 09-10-2010, 03:07 PM
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Re: [HSPL] Imagio / WhiteStone Hard-SPL

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Originally Posted by m4f1050 View Post
1.I don't have Verizon service and 2.Not having to reflash stock and loose settings/SIM unlock/HSPL unlock...
ok, i can see why you would want to fix it yourself. lol
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  #154 (permalink)  
Old 09-10-2010, 07:19 PM
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Re: [HSPL] Imagio / WhiteStone Hard-SPL

They should replace unit even if I am not using their service, I did pay for the phone after all...
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  #155 (permalink)  
Old 09-14-2010, 09:08 PM
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Re: [HSPL] Imagio / WhiteStone Hard-SPL

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Originally Posted by m4f1050 View Post
They should replace unit even if I am not using their service, I did pay for the phone after all...
What they should do and what they will do are 2 different things. I just went through this with them. They won't replace a phone that does not have active service with them.
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  #156 (permalink)  
Old 09-15-2010, 11:25 AM
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Re: [HSPL] Imagio / WhiteStone Hard-SPL

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Originally Posted by thepolishguy View Post
What they should do and what they will do are 2 different things. I just went through this with them. They won't replace a phone that does not have active service with them.
What about HTC? Going through HTC instead of Verizon... Probably not happening since you don't buy these from HTC, you buy them from Verizon.... Bastages...
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  #157 (permalink)  
Old 09-20-2010, 12:35 AM
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Re: [HSPL] Imagio / WhiteStone Hard-SPL

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Originally Posted by cmonex View Post
it probably won't work that way (I haven't tried personally), I recommend you find another internet connection, but if you absolutely cannot get to another internet connection, send us a ticket about this issue and I'll sort it for you.
Can you please help me I have an Imagio but it is not working. I have tried to run "SSPL-Manual-WhitestoneW_V1_00.exe" but it causes my phone to freeze.
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  #158 (permalink)  
Old 09-20-2010, 12:02 PM
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Re: [HSPL] Imagio / WhiteStone Hard-SPL

EDIT: Please delete post, posted in wrong thread.

Last edited by m4f1050; 09-22-2010 at 04:21 PM.
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  #159 (permalink)  
Old 09-22-2010, 03:06 PM
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Re: [HSPL] Imagio / WhiteStone Hard-SPL

Ok, new to unlocking my Imagio. I down loaded the zip file but when I try to unzip the file I get a Windows security warning stating that windows has blocked access to these files to help protect my computer. There is an option to see why the files were blocked and when I read this it told me to click on the properties of the file and check "unblock" which I did and the file still will not unzip. Does anyone have any suggestions?
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  #160 (permalink)  
Old 09-23-2010, 06:36 AM
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Re: [HSPL] Imagio / WhiteStone Hard-SPL

Turn off your antivirus before unzipping the file. You may also need to turn off the firewall if it blocks access to the internet for the executable file.
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