[HSPL] Imagio / WhiteStone Hard-SPL - Page 14

m4f1050 · #1 (**permalink**) 09-10-2010, 07:19 PM

They should replace unit even if I am not using their service, I did pay for the phone after all...

thepolishguy · #2 (**permalink**) 09-14-2010, 09:08 PM

Quote:

Originally Posted by m4f1050

They should replace unit even if I am not using their service, I did pay for the phone after all...

What they should do and what they will do are 2 different things. I just went through this with them. They won't replace a phone that does not have active service with them.

m4f1050 · #3 (**permalink**) 09-15-2010, 11:25 AM

Quote:

Originally Posted by thepolishguy

What they should do and what they will do are 2 different things. I just went through this with them. They won't replace a phone that does not have active service with them.

What about HTC? Going through HTC instead of Verizon... Probably not happening since you don't buy these from HTC, you buy them from Verizon.... Bastages...

m4f1050 · #4 (**permalink**) 09-20-2010, 12:02 PM

EDIT: Please delete post, posted in wrong thread.

jde1962 · #5 (**permalink**) 09-22-2010, 03:06 PM

Ok, new to unlocking my Imagio. I down loaded the zip file but when I try to unzip the file I get a Windows security warning stating that windows has blocked access to these files to help protect my computer. There is an option to see why the files were blocked and when I read this it told me to click on the properties of the file and check "unblock" which I did and the file still will not unzip. Does anyone have any suggestions?

bawaji · #6 (**permalink**) 09-23-2010, 06:36 AM

Turn off your antivirus before unzipping the file. You may also need to turn off the firewall if it blocks access to the internet for the executable file.

kev.schu · #7 (**permalink**) 09-23-2010, 05:48 PM

Not sure how big the ticket queue for their support site is but, i had to get my 3rd warranty replacment imagio (and they sent me another re-certified phone =( ). I've had an open ticket to get the ability to unlock this replacement for close to 2 weeks now =/.

thepolishguy · #8 (**permalink**) 09-24-2010, 12:23 PM

Quote:

Originally Posted by kev.schu

Not sure how big the ticket queue for their support site is but, i had to get my 3rd warranty replacment imagio (and they sent me another re-certified phone =( ). I've had an open ticket to get the ability to unlock this replacement for close to 2 weeks now =/.

It is my experience that they are not going to get back to you (at least not in a timely matter- at all). When I got my 2nd phone -and got the message, "cannot use bc used it already" there was an option to donate -so I just donated and was then unable to unlock. They deserve it anyways.

Can I go on a rant that is in no way directed at you Kev?

We get these smart phones and we pay $30 a month extra so we can get unlimited data. I get tired of hearing that, "Yea- but I am a poor college student and every dollar counts. I can't afford to pay $4 more blah blah blah..."

If every dollar counted so much - why didn't you get the free flip phone on the cheapest plan? Some people aren't in the community - they stop by the community to get anything they can for free and never give back a dime in the way of donations or helpful responses.

rant ended.

and again - not directed at the previous post. Just directed at cyber space and the great oblivion of nothingness.

kev.schu · #9 (**permalink**) 09-24-2010, 01:47 PM

Quote:

Originally Posted by thepolishguy

It is my experience that they are not going to get back to you (at least not in a timely matter- at all). When I got my 2nd phone -and got the message, "cannot use bc used it already" there was an option to donate -so I just donated and was then unable to unlock. They deserve it anyways.

Can I go on a rant that is in no way directed at you Kev?

We get these smart phones and we pay $30 a month extra so we can get unlimited data. I get tired of hearing that, "Yea- but I am a poor college student and every dollar counts. I can't afford to pay $4 more blah blah blah..."

If every dollar counted so much - why didn't you get the free flip phone on the cheapest plan? Some people aren't in the community - they stop by the community to get anything they can for free and never give back a dime in the way of donations or helpful responses.

rant ended.

and again - not directed at the previous post. Just directed at cyber space and the great oblivion of nothingness.

I agree with you 100%, but I did donate $10GBP when I first used the HSPL on my first Imagio.... Am I supposed to donate each time I need to unlock my Imagio after the buttons get stuck? I hope not.

thepolishguy · #10 (**permalink**) 09-26-2010, 01:11 AM

Quote:

Originally Posted by kev.schu

I agree with you 100%, but I did donate $10GBP when I first used the HSPL on my first Imagio.... Am I supposed to donate each time I need to unlock my Imagio after the buttons get stuck? I hope not.

I did

just do the minimum. I drop that much at starbucks once a week.