Ringtone bug?

suzannaski · #1 (**permalink**) 07-06-2009, 05:11 PM

Hi-
I've been searching for a while, and can't find the answer to this question:
Is there a bug with the Vogue for ringtones? It plays some wav files but not others. Maybe it just doesn't like the Addams Family theme song (et al) but likes Monty Python & Looney Tunes?
There was one post with a "fix" for a ringtone bug, from mightyrom, but no mention of what the bug was....
Sorry if this question has already been answered, I couldn't find it.
Thanks!
ps- it's not a problem with file size.

**horndoctor** · #2 (**permalink**) 07-10-2009, 02:18 AM

Hmmmm...
Maybe you don't have them in the right place. Put them in the Windows folder. Also are they all .wav files!?
Maybe they were recorded at a really low volume....dunno

weezyfeezy · #3 (**permalink**) 07-10-2009, 02:33 AM

I have the same problem and would love to know a solution. I have played the .wav files in media player and they play fine, then I put them into the windows folder and no sound plays. very strange.

**horndoctor** · #4 (**permalink**) 07-10-2009, 02:37 AM

When you go to Sounds and Notifications and go to your ringtone to select it can you see it?

suzannaski · #5 (**permalink**) 07-11-2009, 11:52 AM

Yes, it shows up in the ringtone pulldown, but it does not play.
It does play in Win Media Player.
Pretty much the same problem as Weezy mentioned.
I saw something in one of the threads about a ringtone bug, but of course I couldn't find it again when I did a search.
Incidentally, I customized the rom to 6.5 but the problem still exists.

**guitardoc64** · #6 (**permalink**) 07-11-2009, 12:02 PM

Probably a bitrate of the .wav file. it may be that it's too high of a bitrate for WM. If you have an audio editor like WaveLab you might be able to resample it and get it to work.

suzannaski · #7 (**permalink**) 07-13-2009, 08:20 AM

I wondered about that. I have a .wav that plays as a ringtone, and one that does not. They both have the same sample rate (11hz) but there may be other differences. I have Nstudio; I think that will work for resampling.
FYI- it is not the play length of the .wav nor the size of the file.
I'll try to write down the specs on the .wav from when it doesn't work, and then once I get it working. (I'm being optimistic that I'll be successful)

**rstoyguy** · #8 (**permalink**) 07-13-2009, 08:29 AM

For mp3 ringtones, have you tried putting them in \My Documents? That's a habit I picked up, don't really recall why. But I put all my ringtones there now...

edit: Can you attach one of the ringtones so others can test it for ya as well?

MrGoodtunes · #9 (**permalink**) 07-13-2009, 05:49 PM

Quote:

Originally Posted by suzannaski

...same sample rate (11hz) but there may be other differences...

The only other parameter that might matter is Sample Size. Checking this for my rightones, they are all set at 16 bits per sample. Another possible culprit is Digital Rights Management. Media Player verifies license status for DRM files, I doubt the phone ringer does. If your ring files are not DRM-free, then there are various ways to strip the DRM, typically reducing sound quality. Don't worry though, 11 kHz is already LQ and any quality loss will be totally unnoticeable over the tiny phone speaker. Re-sampling in Nstudio might remove any DRM if options are so set. Another way to strip DRM is to burn sound to audio CD-R or CD-RW and then rip back to WAV file.

suzannaski · #10 (**permalink**) 07-17-2009, 12:36 PM

Quote:

Originally Posted by rstoyguy

For mp3 ringtones, have you tried putting them in \My Documents? That's a habit I picked up, don't really recall why. But I put all my ringtones there now...

edit: Can you attach one of the ringtones so others can test it for ya as well?

Thanks for offering to test it. I haven't gotten anywhere yet trying to resample the file, stupid work keeps getting in the way. DOH! [I want a smiley that looks like Homer Simpson!]
I couldn't upload a .wav, so I zipped it. Hope it still works the same unzipped.