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Old 02-28-2009, 07:41 PM
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Re: Asurion now replacing the Touch for the Diamond

Quote:
Originally Posted by brownhornet View Post
When I try to select the vogue on the alltel version of the claim site it only gives the 6950 as an option to select from. What am I missing
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Old 02-28-2009, 10:37 PM
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Re: Asurion now replacing the Touch for the Diamond

I just checked and it only offers a reman 6900 for my touch...
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Old 02-28-2009, 10:51 PM
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Re: Asurion now replacing the Touch for the Diamond

i called assurion last night after i accidently crushed my touch and they're sending me a refurb diamond
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Old 04-19-2009, 12:22 AM
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Re: Asurion now replacing the Touch for the Diamond

Quote:
Originally Posted by ayling68 View Post
i called assurion last night after i accidently crushed my touch and they're sending me a refurb diamond
How freakin' weird, I just ran over & crushed the screen on my Touch with the rocking chair I'm sitting in right now. I was wondering what the hell was keeping me from rolling back.. When I looked at it half the screen was warped.

I will to sprint tomorrow, but does anyone have any suggestions as to what to tell them. I don't want them to say that it's my fault and it wasn't covered.

SHould I tell the truth or beat around the bush a bit ?

Anyone's input ?
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Old 02-28-2009, 11:12 PM
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Re: Asurion now replacing the Touch for the Diamond

Does anyone know what insurance Alltel uses? I don't remember ever seeing anything about assurion. Onea my freinds said they lost their touch and went into Alltel and got a diamond
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Old 03-01-2009, 03:53 AM
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Re: Asurion now replacing the Touch for the Diamond

mine said diamond yesterday, today it says touch
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Old 03-01-2009, 11:03 AM
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Re: Asurion now replacing the Touch for the Diamond

It all depends on stock. If they have a Touch in stock, that's what you'll get. If not, then they move to the Diamond. And by others sending in their Touches they are increasing their stock.
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Old 03-01-2009, 03:03 PM
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Re: Asurion now replacing the Touch for the Diamond

I kinda figured that. But im still trying to figure why alltel version on asurion doesn't even have the vogue as an option to select from
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Old 03-02-2009, 12:06 AM
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Re: Asurion now replacing the Touch for the Diamond

anyone able to recently do a diamond swap?
My touch has giving me charge issues at the usb port. Made a claim online
and says I have to call.
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Old 03-02-2009, 03:19 PM
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Re: Asurion now replacing the Touch for the Diamond

Ok so I just got back from Sprint store and they gave me a brand new in box touch. I am really happy it isn't a refurb but just a little sad I didn't get a new gadget to play with.
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