Asurion now replacing the Touch for the Diamond - Page 4

**brownhornet** · #31 (**permalink**) 03-01-2009, 03:03 PM

I kinda figured that. But im still trying to figure why alltel version on asurion doesn't even have the vogue as an option to select from

nitty917 · #32 (**permalink**) 03-02-2009, 12:06 AM

anyone able to recently do a diamond swap?
My touch has giving me charge issues at the usb port. Made a claim online
and says I have to call.

Major_Nate · #33 (**permalink**) 03-02-2009, 12:21 AM

Quote:

Originally Posted by tortuous801

Does anybody know if the Asurion stock and the Sprint repair stock are the same? Or do they each pull from their own reserves?

Asurion and the Service & Repair centers use the same warehouse, I've verified this with both our SAR and Asurion.

They're also sending Touch Pros for Moguls for now... Also, when a ticket is created in E-Ticket, before the tech clicks on "Create Ticket", he/she can click "exchange availability" (or sumtin like that) in the top right corner in E-Ticket, and see what they are sending...(this is for the service & repair centers...)

tortuous801 · #34 (**permalink**) 03-02-2009, 01:46 AM

Thanks for the reply.. they should have my replacement phone tomorrow and I didn't ask what they were replacing it with at the time of inspection. I'll be happy with a phone that works whether it be the diamond or another touch... But I must admit I'd like a new model to play with!

tortuous801 · #35 (**permalink**) 03-02-2009, 03:19 PM

Ok so I just got back from Sprint store and they gave me a brand new in box touch. I am really happy it isn't a refurb but just a little sad I didn't get a new gadget to play with.

elmariachi · #36 (**permalink**) 03-03-2009, 08:52 PM

So, has anyone been on the site lately and been able to get a diamond replacement? Everytime I do it it says HTC6900...

copper rs · #37 (**permalink**) 03-03-2009, 09:05 PM

looks like they are back to giving out the 6900. I should have gone ahead and replaced mine when I had the chance for a diamond. Now I have a semi functional phone and kind of want to wait to see if more diamonds show up for replacements. Meh.

Musicman247 · #38 (**permalink**) 03-03-2009, 11:08 PM

How exactly are you guys checking availability?

**PDAPhoneJunkie** · #39 (**permalink**) 03-03-2009, 11:43 PM

I wouldn't want a Diamond. Too fat for not having a keyboard. The Vogue is a very beautiful device to me.

rzawora · #40 (**permalink**) 03-04-2009, 01:01 AM

Quote:

Originally Posted by PDAPhoneJunkie

I wouldn't want a Diamond. Too fat for not having a keyboard. The Vogue is a very beautiful device to me.

I'm not sure exactly what your wording here means...but a Diamond totally has a slide out keyboard. However... I stand with those that enjoy their Vogue, as I have no desire to own a Diamond. I don't want the keyboard, nor do I want the phone that is taller, and thicker then the one I have. I enjoy my Touch and wouldn't want to replace it with a Touch Pro at all...