HELP! My storage card suddenly is empty!

cbus · #1 (**permalink**) 07-09-2008, 09:31 PM

Ok - so I am at my son's baseball game and everything is working fine. I get home and now everything on my storage card is gone. All my files and cab files and pictures and music. What happened???? I didn't touch anything or drop it.

Please, is there a way to get this information back? it has a file on there that says:

EncFiltLog.menc.

I have never seen this before. I have a sandisk 6gb card and have never had any issues before.

Please help!

DaPeeps · #2 (**permalink**) 07-09-2008, 09:38 PM

Quote:

Originally Posted by cbus

Ok - so I am at my son's baseball game and everything is working fine. I get home and now everything on my storage card is gone. All my files and cab files and pictures and music. What happened???? I didn't touch anything or drop it.

Please, is there a way to get this information back? it has a file on there that says:

EncFiltLog.menc.

I have never seen this before. I have a sandisk 6gb card and have never had any issues before.

Please help!

Apparently, the EncFiltLog.menc is an encryption thing. I did a quick google search and found a LOT of people having similar issues. I will say that its a somewhat known issue that the Vogue can have problems with memory cards. I always keep a backup of my entire memory card on my PC in case something happens. I would try and put it in your PC to see if you can get the files that way...BUT, I am sorry to say.....I am pretty sure the files are gone.

**guitardoc64** · #3 (**permalink**) 07-09-2008, 09:42 PM

Quote:

Originally Posted by cbus

Ok - so I am at my son's baseball game and everything is working fine. I get home and now everything on my storage card is gone. All my files and cab files and pictures and music. What happened???? I didn't touch anything or drop it.

Please, is there a way to get this information back? it has a file on there that says:

EncFiltLog.menc.

I have never seen this before. I have a sandisk 6gb card and have never had any issues before.

Please help!

There are several threads on this site and xdadevelopers on Touch SD card problems. You may be able to recover the files, but chances are slim. Sorry to report with bad news, but I've suffered this twice. I have found some solutions, and posted here- http://forum.ppcgeeks.com/showthread.php?t=12148 Try a google search on Touch/Vogue memory card problems/issues and you'll be surprised what come up.

cbus · #4 (**permalink**) 07-09-2008, 10:18 PM

Well, I have been reading many articles related to the newly found file I mentioned earlier. It appears that suddenly all my files have been encrypted and locked up. I still have found no solution to recapturing this data however it is still there as the card capacity is the same as before the problem.

I can't believe that one of the many brilliant minds on this forum have not figured a way to access this.

I have seen many others with the same issue. All my pictures of my kids are gone - my mp3s are gone - and I can't access any email. Unbelievable!!!!

DaPeeps · #5 (**permalink**) 07-09-2008, 10:34 PM

Are you using one of JD's Roms?

Looks like this might have been an issue in some of JD's older ROMS. In this thread: http://forum.ppcgeeks.com/showthread...=25070&page=97

post # 962 says "Nah, he's talking about encryption on the storage card. It often leads to corrupted storage cards which means you lose everything you had on there. JD has it removed in his roms, if I recall correctly."

I would get ahold of JD and see if he might be able to advise you. If not, see if you can find SOME setting to disable the encryption. From what I can tell, this happens when encryption is enabled on the SDCard, then is disabled. If you had put this card in another device that had encryptio enabled, that might have been the cause.

**guitardoc64** · #6 (**permalink**) 07-09-2008, 10:46 PM

Quote:

Originally Posted by cbus

Well, I have been reading many articles related to the newly found file I mentioned earlier. It appears that suddenly all my files have been encrypted and locked up. I still have found no solution to recapturing this data however it is still there as the card capacity is the same as before the problem.

I can't believe that one of the many brilliant minds on this forum have not figured a way to access this.

I have seen many others with the same issue. All my pictures of my kids are gone - my mp3s are gone - and I can't access any email. Unbelievable!!!!

Did some looking. I feel your pain, and hope this will help. Gonna try it myself when/if it happens again. It's a SanDisk file recovery utility, free to try kind of program but if it works once, your data can be backed up for the off chance this happens again.
http://www.filecluster.com/download-link-0/68052.html

**tmz** · #7 (**permalink**) 07-09-2008, 11:02 PM

Quote:

Originally Posted by guitardoc64

Did some looking. I feel your pain, and hope this will help. Gonna try it myself when/if it happens again. It's a SanDisk file recovery utility, free to try kind of program but if it works once, your data can be backed up for the off chance this happens again.
http://www.filecluster.com/download-link-0/68052.html

Its in a exe. can you put in a cab.? and then what do you do with it run it then what ? Thanks T M Z

**guitardoc64** · #8 (**permalink**) 07-09-2008, 11:04 PM

Quote:

Originally Posted by tmz

Its in a exe. can you put in a cab.? and then what do you do with it run it then what ? Thanks T M Z

It's a PC utility. You'd have to have the card in a card reader.
I should have clarified that.

**tmz** · #9 (**permalink**) 07-09-2008, 11:05 PM

Quote:

Originally Posted by guitardoc64

It's a PC utility. You'd have to have the card in a card reader.

Thanks I have one , Ill try T M Z

cbus · #10 (**permalink**) 07-10-2008, 08:23 AM

Well, once I realized that the sd card had the same amount of data still on it I did some more research and found a data recovery utility that scanned the card from the laptop. It recovered most of the files!!!!

The problem is that after it does this and you see that it can recover, then you have to pay $60.00 to get the program to copy the data to your laptop. Still good to know the data is on there but I will need to look into other programs as well to see if it can be duplicated.

Here is the link:

http://www.runtime.org/data-recovery-software.htm

Download GetDataBack for Fat32 to your pc and put the card in a storage reader. Select the card from the list and it will recover from there.

I will update once I have completed.