Known Verizon Issue with cracked outer casing

[horndoctor]

Originally Posted by flashbox

Man I started this thread almost a year and a half ago. I can't believe people still use their Vogues. Although mine is still in use by a friend... It has been replaced several times so I guess its not my original, but still.

Originally Posted by JWhipple

My 2 years would have been up in May of this year, but the Vogue sold for quite a long while after that and a lot of people won't get into a new phone without the new-every-2 discounts. So, I'd imagine this thread will continue for a while.

{puts false teeth back in} Yeah, there are a few of us oldsters out there using our Vogues. It's still a great device! lol

[atticusrex]

Have gotten mine replaced twice now. I can't understand why Verizon will not replace this "inferior" version with a new phone. I plan on contacting Verizon customer service. I don't see how people can get away with selling a faulty product and failing to replace with a new phone, just to keep giving new phones to only have to keep replacing them.

[horndoctor]

Originally Posted by atticusrex

Have gotten mine replaced twice now. I can't understand why Verizon will not replace this "inferior" version with a new phone. I plan on contacting Verizon customer service. I don't see how people can get away with selling a faulty product and failing to replace with a new phone, just to keep giving new phones to only have to keep replacing them.

You might consider replacing the housing with a sprint version. Their housings are much more durable in my opinion . I've had the same unit for a year and no cracks. Or you might get a caseing for yours like Seidio's Innocase.

[ctate28027]

Well the good news is they don't have anymore refurbs at Verizon. The bad is it happens over and over even on new ones. I'm on my fifth phone in 2 years and they still say its not a known issue. F*#king Verizon sucks balls! My next one will be an iPhone for sure...

[th3lolz]

Originally Posted by ctate28027

Well the good news is they don't have anymore refurbs at Verizon. The bad is it happens over and over even on new ones. I'm on my fifth phone in 2 years and they still say its not a known issue. F*#king Verizon sucks balls! My next one will be an iPhone for sure...

does this mean they are giving different phones as replacements? or just new vogues?

[scotter]

new vogues

[th3lolz]

thanks. do they send the new one and then you return the old one? I really can't be without a phone right now

[flashbox]

I turned on my old Vogue the other day... Things were simpler back then.