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  #151 (permalink)  
Old 12-06-2008, 10:08 AM
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Re: Known Verizon Issue with cracked outer casing

Just thought I'd throw my two cents in...I've had my 6900 for about a week and have yet to notice a crack. I've used vibrate multiple times also, if that says anything.
  #152 (permalink)  
Old 12-07-2008, 09:35 AM
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Re: Known Verizon Issue with cracked outer casing

im back with phone #3 and it has a crack after about 4 weeks! this time it is on the right side. last 2 phones it was on the slider side. im gonna send this one back just to piss off vzw.
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  #153 (permalink)  
Old 12-07-2008, 09:56 AM
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Re: Known Verizon Issue with cracked outer casing

I wonder if they would eventually upgrade those who have been replaced several times to a touch pro?
  #154 (permalink)  
Old 12-08-2008, 12:53 AM
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Re: Known Verizon Issue with cracked outer casing

What is the warranty for VZW phones, 1 year Verizon on parts and workmanship??
I have a hard case because I don't like the white VZW case and I just noticed a crack.
  #155 (permalink)  
Old 12-09-2008, 12:19 AM
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Re: Known Verizon Issue with cracked outer casing

Verizon offers a 1 year warrenty on 'defective' devices. If you buy the phone straight from them then it is easy to get replacments and if you go through too many they can do a multi exchange to a new device. If you didn't you probrably can get by with getting a replacment, but when it comes time for a new phone that could be kinda hard...
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  #156 (permalink)  
Old 12-09-2008, 12:31 AM
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Re: Known Verizon Issue with cracked outer casing

I would like to hold on until January and pray they upgrade me to the diamond.

I know , wishful thinking
  #157 (permalink)  
Old 12-10-2008, 01:14 PM
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Re: Known Verizon Issue with cracked outer casing

Hi! I've got a 6900 that I've had for 6 months with no cracks whatsoever... But, the screen now has two spots that are constantly pressed, making it rather hard to navigate...

I'm thinking of doing a warranty exchange, should I keep my case since it hasn't developed any cracks yet and transfer it to the new phone? Or should I just pull apart the one I have and see if I can fix the screen?

Thanks!
  #158 (permalink)  
Old 12-10-2008, 09:27 PM
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Re: Known Verizon Issue with cracked outer casing

Fixing the screen is very easy IMO, but you void warranty automatically when you open your phone up....
  #159 (permalink)  
Old 12-12-2008, 10:15 PM
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Re: Known Verizon Issue with cracked outer casing

well after 6 months mines has finally cracked. I guess it is time to got to ebay and buy a black housing
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Old 12-13-2008, 01:11 AM
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Re: Known Verizon Issue with cracked outer casing

k im new here, so hi....im through bell, bought the phone..cracked yeah for me!! covered under initial warranty wich wasnt bad, got my new phone...once agtain cracked, took it in and they said sorry but your warranty date is from your old phone not the replacement!!! can they do that, shouldnt there be a lemon clause
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