Touch not waking up from Sleep Mode for Calls and TXT

[dlad]

has anyone come up with the cause for this issue yet? i've recently had the problem arise out of the blue. I've had the phone for a few weeks, installed some 3rd party apps. Everything was fine and it started happening. Pretty frustrating

[Koolaid]

I received mine on 12/16 and started having the same problem almost immediately. So far about 4 times, twice when original, twice with the ICS registry hack. Also missed a couple calls without getting notice. Manufacture date of 11/20

[dweezy]

Originally Posted by dweezy

how do you find your manufacture date?

bump to the top

[dequardo]

##778# from phone app, 'view' then scroll towards bottom

[agentmikeyd]

I unchecked the Advanced Power Settings and soft reset.

Have not had a problem with it waking up since those changes.

[pekoe1111]

Originally Posted by agentmikeyd

I unchecked the Advanced Power Settings and soft reset.

Have not had a problem with it waking up since those changes.

Do you hit the power button once to put it to sleep when you are not using it, or do you just leave the screen on all the time?

BTW - my missed calls problem coincided with Sprint activating EV in my area - things were fine on 1X...

[dequardo]

Originally Posted by unknown_g

something you all might want to try is to not use the Automatic profile under the Profiles on the HTC Home plugin. What i mean is under the Profiles you have Normal, Silent, Vibrate, and Automatic. I was playing with phone to see what Automatic does and left it there. Well 1 hr later my phone woke up to 1 phone call and 3 texts coming in at the same time. It looks like it was the Automatic setting because when I switched it back to Normal (for the ringer) or Vibrate, my texts and calls woke up my phone fine.

Just something to try.

Interesting. The auto setting as I understand it is to prevent firing of alerts, etc. while a meeting, etc. is in progress. Might it be that this is working exactly as intended--with alerts following the end of a meeting, task, etc.?

[agentmikeyd]

Pekoe asked: Do you hit the power button once to put it to sleep when you are not using it, or do you just leave the screen on all the time?

BTW - my missed calls problem coincided with Sprint activating EV in my area - things were fine on 1X...

I have been testing both hitting the button to turn off the screen and letting it turn off the screen after a one minute delay. Thus far, no issues since I unchecked the Advanced Power Settings and soft reset.

[dequardo]

I'm confused. Doesn't unchecking these boxes prevent the phone from shutting off automatically?

[dweezy]

Originally Posted by dequardo

##778# from phone app, 'view' then scroll towards bottom

thanks a lot