|
|
LinkBack | Thread Tools | Display Modes |
|
||||
Re: Touch Pro keyboard not working (lights up, but no input)! PLEASE HELP!?
I had that problem once, with one of the ROMS that I installed on my phone. I did a Hard Reset. (thats the one that you need to be an octopus to perform. power button, volume down button, Okay button, and reset with the stylus all at he same time) And after I did all that,(and realized that I am actually double jointed) I didnt have the problem anymore.
__________________
If you can't figure it out, chances are, you already broke it! |
|
||||
Re: Touch Pro keyboard not working (lights up, but no input)! PLEASE HELP!?
This post has come up a dozen times on half a dozen forums.
The Touch Pro Keyboard is very flakey. The Keyboard is covered under Warranty which as of April 09, Sprint honors in store. You do not need TEP for this; nor need to pay anything out of pocket. Back Up your Touch Pro, bring it to a sprint store, and they will either repair the keyboard or give you a refurbished phone. I account this issue to the connector between the keyboard and the phone unit overheating; as the phone achieves temperatures that can render other pieces of its hardware unusable. However both HTC and Sprint deny any real product flaw. |
|
||||
Re: Touch Pro keyboard not working (lights up, but no input)! PLEASE HELP!?
P.S. If you aint double Jointed you could also try, Clicking on Start, Settings, System, and clicking on ClearStorage. type in 1234 and click yes. that brings it back to factory specs for the most part.
|
|
||||
Re: Touch Pro keyboard not working (lights up, but no input)! PLEASE HELP!?
Quote:
Last edited by chrisf707; 05-29-2009 at 07:13 PM. |
|
||||
Re: Touch Pro keyboard not working (lights up, but no input)! PLEASE HELP!?
It is usually hardware related. A guy had some luck in another thread just like this by taking off battery cover, sliding phone open, and pushing the space bar very hard. He said like you thought it might be too hard. Don't break it, that would be counterproductive, and I am not responsible for what you do to your phone, but another guy tried it on his bad kb phone and he had luck with it also. If mine quits again I'm going to try it.
This may be from phone getting hot. Get a new phone or fix yours as stated above, unlock, and get a radio that doesn't run so hot.
__________________
On On U of K!!!! Sammy GS4 - ATT - Clean Rom - Xposed Mod
|
This post has been thanked 2 times. |
|
||||
Re: Touch Pro keyboard not working (lights up, but no input)! PLEASE HELP!?
Yea, most people have no luck with a hard reset, or they have luck only to find out it was just working at the time. It will go in and out sometimes.
|
|
||||
Re: Touch Pro keyboard not working (lights up, but no input)! PLEASE HELP!?
Quote:
|
|
||||
Re: Touch Pro keyboard not working (lights up, but no input)! PLEASE HELP!?
Well there is always the Bully Technique. Go into a Sprint store, (when its really full) and talk to the techs about the keyboard. Explain that it is a known hardware issue, and that you need this rectified. It especially helps if you are one of their "Premier" Customers. If they refuse to help you at first, get Loud enough that all the new customers in the store can hear you, but not Loud or obnoxious enough that they call the police. Exclaim that you are shocked after being a customer for so long that they would treat a customer this way with a known issue. And how you wonder if they would treat someone that has already paid tons of money to them, just how horrible they will treat people that haven't even earned them money yet. If customers start walking out of the store, you have done your job right, and probably will find that they will exchange it for a refurbished model so they don't lose customers that are deciding whether or not to even spend their money. I did this once back when I had a Samsung Instinct. It worked.
|
This post has been thanked 1 times. |
|
|
|