Touch Pro keyboard not working (lights up, but no input)! PLEASE HELP!?

[jmy72]

P.S. If you aint double Jointed you could also try, Clicking on Start, Settings, System, and clicking on ClearStorage. type in 1234 and click yes. that brings it back to factory specs for the most part.

[thacounty]

It is usually hardware related. A guy had some luck in another thread just like this by taking off battery cover, sliding phone open, and pushing the space bar very hard. He said like you thought it might be too hard. Don't break it, that would be counterproductive, and I am not responsible for what you do to your phone, but another guy tried it on his bad kb phone and he had luck with it also. If mine quits again I'm going to try it.

This may be from phone getting hot. Get a new phone or fix yours as stated above, unlock, and get a radio that doesn't run so hot.

[dallasjim]

Originally Posted by thacounty

This may be from phone getting hot. Get a new phone or fix yours as stated above, unlock, and get a radio that doesn't run so hot.

I totally agree that it is a heat problem. I have it daily. I have tried different ROMs, radios, hard and soft resets and still have the issue. I just open the keyboard and turn it off for a minute. Then the keyboard comes back. I don't feel like installing the stock ROM to go and fight with Sprint. I know it will be fine when I get there.

I am using Sprint Radio 1.11 and Energyrom 3.0 (an AWESOME ROM) =D>!

[PlyrOfD602]

My TP keyboard hasnt worked at all!!! for months and I just tried this fix and wahlaah!!! Awesome. I just turned my phone off took the batt cover off and pressed hard on the space bar on the slideout keybrd held it for a minute and did it a cpl times pressing firmly but not too hard to brk it obviously... replaced cover turned on and Bam it works once again... Nice

[andreasppc]

Originally Posted by thacounty

It is usually hardware related. A guy had some luck in another thread just like this by taking off battery cover, sliding phone open, and pushing the space bar very hard. He said like you thought it might be too hard. Don't break it, that would be counterproductive, and I am not responsible for what you do to your phone, but another guy tried it on his bad kb phone and he had luck with it also. If mine quits again I'm going to try it.

This may be from phone getting hot. Get a new phone or fix yours as stated above, unlock, and get a radio that doesn't run so hot.

Wow, I can't believed this actually worked for me. I was reading it and started thinking how stupid it sounded, but to my surprise...wallahhhh. ..magic.. it works..

Just so you know sprint phone tech support walked me thru reprogramming my phone to fix my keyboard, which it did, but only worked for a few hours.

Lol, who knew the spacebar trick would actually work. thanks a million. Great advice!!!

[johnwise]

Yes pressing space button also works for me
first it's only last for few minute
then i try again, its only can hold for few minute again
then I try a bit longer pressing the space button, and then it's work almost few hours now without trouble
i will wait few day to make sure it's already fixed
my friend said that under the pad they have some flex cable that sometimes problem

Hope it's will be ok
thanks for the tips

[sprintgirl]

dont know if u ever drop ur phone but the keyboard has a plug and if it rattled loose this is an easy fix. only if you are not under warranty and dont have insurance...otherwise do not try this at home.

pm me and i can walk u through it.

whats the fix?

[jmy72]

Well there is always the Bully Technique. Go into a Sprint store, (when its really full) and talk to the techs about the keyboard. Explain that it is a known hardware issue, and that you need this rectified. It especially helps if you are one of their "Premier" Customers. If they refuse to help you at first, get Loud enough that all the new customers in the store can hear you, but not Loud or obnoxious enough that they call the police. Exclaim that you are shocked after being a customer for so long that they would treat a customer this way with a known issue. And how you wonder if they would treat someone that has already paid tons of money to them, just how horrible they will treat people that haven't even earned them money yet. If customers start walking out of the store, you have done your job right, and probably will find that they will exchange it for a refurbished model so they don't lose customers that are deciding whether or not to even spend their money. I did this once back when I had a Samsung Instinct. It worked.

[carl020989]

jmy72, u sir get a ROFL thats an awesome idea!