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Old 06-23-2009, 08:59 PM
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kohlio18
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Re: Touch Pro keyboard not working (lights up, but no input)! PLEASE HELP!?

Going into a Sprint store and screaming and yelling may not be the best option. I would do everything in my power to NOT help you if it was me. Call customer service if you want to be an A-hole. You can check with a repair store to see if it can be fixed. Which in this case my guess would be "No" but, they can still order a replacment phone if it's not damaged and still under warranty or you have TEP. You can also log onto your Sprint.com account, go to store finder and self repair option. This will allow you to order a replacement phone that is sent directly to you without being hastled by anyone in a store. If your phone's wet when they get it (or damaged in any other way) you will get charged full replacement cost. If your worried check with a Sprint store to see if it's covered. Sprint is and should be honoring the manufactures warranty in store and be able to replace it at no cost.
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