Updating wireless devices on May 18th!

[Chris347101]

well as far as updates on the problem, i had some lady from alltel call me and pretty much ask for the same information that Ive already given, We will be sending somebody out thru your neighborhood to see if their are tower / signal problems and we will get back with you, lady i can save your guy gas money and tell you their is a signal problem !

and what about me not having a signal or at the most 2 bars of service since hte 15 of this month and still having to pay for the signal lose, im not paying for a phone that can only be used as a boat anchor, ummm sir your going to have to take that up with customer service,

[razorloves]

Originally Posted by Chris347101

well as far as updates on the problem, i had some lady from alltel call me and pretty much ask for the same information that Ive already given, We will be sending somebody out thru your neighborhood to see if their are tower / signal problems and we will get back with you, lady i can save your guy gas money and tell you their is a signal problem !

and what about me not having a signal or at the most 2 bars of service since hte 15 of this month and still having to pay for the signal lose, im not paying for a phone that can only be used as a boat anchor, ummm sir your going to have to take that up with customer service,

Hey chris...sucks that they still haven't done anything about it. don't give up though. hopefully there is a problem they don't know about yet and will fix it.

[psycho_maniac]

how bout try this? activate a different phone and then reactivate the phone your having problems with? it wont hurt to try and i do know sometimes that fixes the most odd things.

[Chris347101]

if you haven't read my previous posts, alltell sent me a refurbished phone to try.......im not to happy about that ether, they said activate the phone to see if your old phone was he problem, so i due just that........lets just say i had two $400 phones that i use to hold up books

[psycho_maniac]

did you flash the radio with the 2nd phone? im not telling you to. im just asking. if you didnt with the 2nd phone i think something is messed up with your service..........

[Chris347101]

no i didn't flash a radio for ether phone just because their isnt a dump yet

[Buehlar]

Originally Posted by Chris347101

back on the phone again with advance tech, their sending somebody to drive thru my neighborhood to check for signal problems, and i will get a call or text from alltel on the solution to the problem

Chris, you're not the only one having problems with your service. I have the TP and also an alltel air card (pc5750) that got the new prl push too (40049).
They recently switched over to rA in my area and service has been flaky in my area every since.
My uploads speed has improved and downloads decreased. Upload is actually faster than downloads now "consistently".
I've tried every prl in the book on my air card (even the verizon ones) without any luck.

As for my TP it's almost useless here at my home. So this tells me that it is definently "NOT" a problem with your phone.
I'm hoping that the alltel/verizon merger will be over soon (mid summer perhaps?) and we can have a reliable service again.

Some questions so we can try and figure out what they are up to.

Q: Which were you receiveing? D0 or rA before the "upgrade"?

Q: Did your MIN also change with the update?

Q: Did your Home sid change?

Q: Can you tell If you are pulling off the same tower or a different tower as before the update?

[Chris347101]

Originally Posted by Buehlar

Chris, you're not the only one having problems with your service. I have the TP and also an alltel air card (pc5750) that got the new prl push too (40049).
They recently switched over to rA in my area and service has been flaky in my area every since.
My uploads speed has improved and downloads decreased. Upload is actually faster than downloads now "consistently".
I've tried every prl in the book on my air card (even the verizon ones) without any luck.

As for my TP it's almost useless here at my home. So this tells me that it is definently "NOT" a problem with your phone.
I'm hoping that the alltel/verizon merger will be over soon (mid summer perhaps?) and we can have a reliable service again.

Some questions so we can try and figure out what they are up to.

Q: Which were you receiveing? D0 or rA before the "upgrade"?

Q: Did your MIN also change with the update?

Q: Did your Home sid change?

Q: Can you tell If you are pulling off the same tower or a different tower as before the update?

1rs: question, i dont know what D0 or rA means

2nd: if you tell me how to look for my min i will tell you

3rd: my sid is 42, which i was told from alltel tech that is what im supposed to have

4th: i was told by alltel tech that im some how getting a signal from a sprint tower

[razorloves]

Originally Posted by Chris347101

1rs: question, i dont know what D0 or rA means

2nd: if you tell me how to look for my min i will tell you

3rd: my sid is 42, which i was told from alltel tech that is what im supposed to have

4th: i was told by alltel tech that im some how getting a signal from a sprint tower

to help you with his question.
1. Did you have a Ev or rA icon before the update?

2. dial ##778# then click on view

4. you can get a signal from any cdma tower. it doesn't matter who's it is. that's how it's suppose to work.

[Chris347101]

1rst, i honesty don't remember, on this refurbished phone its RA

2nd, it shows MDN, which is my cell number, under that it shows MSID, which is a diffrent cell number

3rd, just letting ya know what this ***** said lol