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Old 03-31-2009, 01:30 AM
RonDutt's Avatar
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Pocket PC: Alltel HTC Touch Pro
Carrier: Verizon
Location: Bellingham, WA
 
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Re: VZ users with (working for the moment) Sprint TP's... What are our alternatives?

Me...I'm trying every night to find someone who can help. About the only thing left to do...They know about the Any Apps Any Device program but it hasn't gone into effect yet, so they can't really do anything. From the rep I spoke with, estimated launch date is 2011 so we're pretty much SOL.

Tried again just now:
Rep:"No, we won't ever add a new phone for you, not unless it been made by Verizon and flashed with Verizon"
Me: "Ok, please go ahead and cancel my service"
Rep: "No, have a good day"

This time I did get the guys full name and recorded the call...What has gone wrong with Verizon?! They were the PERFECT wireless carrier, now they treat their customers like dirt. Had a friend call and try to activate another WinMo phone from Alltel and he got rejected with "You'll have to buy a new phone, I'm sorry that you spent $XXX to purchase it but it is not compatible and we won't add ESNs that are not already in our database"

Last edited by RonDutt; 03-31-2009 at 01:42 AM.
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