How to hard reset WITHOUT using the stylus, reset button, or the "clear storage" app.

[elephant007]

Originally Posted by MojoRisen

HAHA! Yes, it is. And the fav question of "Did you reboot yet?"

Better yet I tell the users that call the help desk to power off their computers for 20 seconds (not reboot but start shutdown and leave off for twenty seconds) then if the problem persists call me back....
Oddly, they usually don't call back!

[bubbatex]

Have to say, having done it both ways over the past few days, I bet most people do not hold the keys long enough for the reset message to pop up on the screen. I had to re-do it the first time I tried it using the hard keys method.

BTW - it is page 126 of the hardcopy manual - page 134 of the softcopy PDF.

[selders59]

On my TP to hard reset need to "Hold power button-volume down-center d button-and put the stylus in reset hole" talk about needing some hand coordination. Don't know if this was a joke from HTC or Sprint. But "haha" on them because it can be done.

[boredandtattooed]

you dont need the stylis

[GhettoBSD]

i didn't have a chance to look last night but i will tonight for sure!

And i actually held the buttons down until windows restarted hahahaha!

[MojoRisen]

Originally Posted by selders59

On my TP to hard reset need to "Hold power button-volume down-center d button-and put the stylus in reset hole" talk about needing some hand coordination. Don't know if this was a joke from HTC or Sprint. But "haha" on them because it can be done.

Stylus isn't needed for hard reset. Only time to use the stylus is for a soft reset, or to enter Boot Loader mode (with phone off, Volume Down+Stylus in soft reset hole+then Power button).

[GhettoBSD]

Originally Posted by x99percent

PREPARE:

1 - With the phone ON and running, hold down the power button.
2 - You should get a message box asking if you really want to turn off the phone. Click "Yes".
3 - At this point, your phone is completely powered down.
3a - If you are unable to get to this point, just yank the battery and reinstall it WITHOUT turning the phone back on.


THE RESET:

4 - Hold down the "Volume Down" and "Center" buttons. Do NOT let go.
5 - Hold down the power button. WAIT.
6 - You should now see the hard reset dialog, "This operation will delete all of your personal data...".
7 - You can now let go of the three buttons.
8 - Press "Volume Up" if you wish to reset, or something else to abort.

Enjoy!

We have a winner! Well, this worked on my 2nd tp. I will try it on my 1st TP when i have to hard reset it sometime...

thanks!

[x99percent]

Originally Posted by MojoRisen

Only time to use the stylus is for a soft reset,

Soft resetting with the stylus is the MAIN reason that people will post about how their "reg edits aren't sticking", or why you'll see how-to writeups where they recommend waiting 1-2 minutes before resetting. Using the reset button to reset doesn't guarantee that everything in the write buffers is flushed.

If you use a soft reset application, it's a non-issue.

Originally Posted by MojoRisen

or to enter Boot Loader mode (with phone off, Volume Down+Stylus in soft reset hole+then Power button).

I can enter the bootloader without using the stylus.

Follow the same instructions as above, but without holding the center button.

[cmdauria]

It kind of baffles me that there is still confusion on this. But you are probably right, people are not holding the buttons down long enough for the hard reset to happen.

[gnatsstang]

and here i thought he was gonna say "THROW IT ON THE GROUND AND STOMP LIKE A FIVE YEAR-OLD."